ABOUT FPT SOFTWARE

• FPT Software, a subsidiary of FPT Group, is a leading global IT service provider headquartered in Vietnam. With 33,000+ employees in 88 offices across 30 countries, we serve 1,100+ clients, including 96 Fortune 500 companies.
• We believe diversity fuels innovation and strive to create an inclusive workplace where talents of all backgrounds thrive. We welcome expatriates and international professionals to bring fresh perspectives and help shape the future of technology.

RESPONSIBILITIES

Class & learner management

• Operate and assure the quality of classes for Fresher, Internship, Key Programs, university-linked courses and internal training programs for company employees.
• Monitor learners' progress and coordinate with trainers to continuously improve training quality.
• Maintain accurate learner records and ensure programs comply with relevant internal standards and regulations.

Training delivery & trainer support

• Support trainers in communicating class information and advising learners.
• Prepare teaching tools, equipment and materials required during delivery.
• Deliver high-quality training sessions to individuals and groups where assigned, applying effective training methodologies to ensure engagement and understanding.

Learning content development

• Collaborate with subject matter experts and trainers to develop, update and standardize training materials in line with evolving organizational needs.
• Develop training aids: posters, training guidelines, multimedia visual aids and reference materials.

Events, clubs & logistics coordination

• Organize engagement activities and events for learners.
• Run foreign language clubs, participate in entrance interviews, and organize language proficiency tests and assessments.
• Coordinate training logistics including scheduling, venue arrangement and required materials.

Assessment, reporting & documentation

• Conduct assessments to measure training effectiveness and provide constructive feedback to learners, trainers and management.
• Consolidate, analyze and report on learners' results on a periodic basis; recommend adjustments and improvements based on evaluation results.
• Manage and archive class records: test papers, learning materials, learner and trainer data, etc.
• Record, handle and escalate issues arising during class operation to management.

Stakeholder collaboration & learning culture 

• Work closely with department managers to understand training needs, and collaborate with other Training Officers on cross-functional initiatives.
• Share, contribute and teach selected topics to team members to build knowledge and sustain a strong learning culture.
• Perform other job-related duties as assigned by management.

REQUIREMENTS

Must have

• Bachelor's degree in Human Resources Management, Education, Psychology or other related fields.
• Intermediate level of English or above, with strong English speaking ability.
• Proficient in Microsoft Office and other relevant working tools.
• Good communication and presentation skills, with a strong service mindset.
• Ability to work both independently and in a team; adaptable to changing priorities, deadlines and ways of working.
• Innovation mindset and interest in applying digital tools / AI to learning.

Nice to have

• At least 2 years of experience in Learning & Development / training, including designing and deploying training programs, with hands-on training and facilitation skills.
• Experience organizing activities, games and events for learners.
• Experience working in IT, technology education or an academy environment.

WHAT COMPANY OFFERS

Learning & career development — our biggest advantage 

• Work inside an academy: you learn every day. Free access to FSA and FPT Software internal training programs — technology, business domain, foreign languages, soft skills and leadership courses.
• An active internal learning culture: weekly knowledge-sharing sessions, Train-the-Trainer programs, communities of practice, foreign language clubs, seminars and mentoring from senior experts.
• Sponsorship and support for professional certifications and external courses in L&D, instructional design, coaching and foreign languages.
• A clear, personalized Career Path for Training Officers — you are not "stuck" in one role. From TO, you can grow along multiple branches:
  • Trainer / Senior Trainer — become a professional trainer in technology, foreign languages or soft skills.
  • Learning Business Partner (LBP) — partner directly with business units to consult and design learning solutions.
  • Program Owner (PO) / Program Manager — own an end-to-end training program: design, budget, quality and outcomes.
  • Instructional Designer / Learning Content Developer — specialize in curriculum and digital learning content design.
  • Learning & Development Management — move into team lead and L&D management tracks.
• Annual career development discussions with your manager, individual development plans (IDP), and internal mobility opportunities across FPT Software.

Compensation & benefits 

• Competitive salary and an annual income package matching your capability (13th-month salary, company trip, etc.). Salary review once a year or upon outstanding performance.
• Full benefits under current Labor Law (social, health and unemployment insurance, annual leave); periodic health check-up and annual summer holiday; the dedicated FPT Care health insurance package for employees.

Working environment 

• An international, fair, transparent, friendly, dynamic and young working environment, with modern facilities and fully digitalized working tools and processes.
• Exposure to advanced technology, professional working processes and an open, democratic culture that is uniquely FPT.
• Rich corporate culture: recognition activities, care programs for employees and their families, teambuilding, Culture Day, clubs and summer holidays.
• F-Town Campus facilities: football, basketball and volleyball courts, gym & yoga center, restaurants, canteens, shuttle buses and more.
• And many other attractive benefits.

CONTACT
Department: South Talent Acquisition – FPT Software Workforce Assurance – FPT Software Ho Chi Minh Company Limited
Email: [email protected]
Website: www.career.fpt-software.com