HR Lead/HRM

LOCATION: Hanoi 

JOB DESCRIPTION 

1. Competency & Capability Development

• Design and implement competency frameworks for engineering and business roles
• Partner with delivery leaders to build career paths, leveling systems, and skill matrices
• Drive Individual Development Plans (IDP) and capability uplift programs aligned with AI-first strategy
• Enable workforce readiness for next-gen IT services (AI, automation, high-productivity delivery)

2. Total Rewards & Compensation Strategy:

• Design and continuously refine competitive compensation structures aligned with market benchmarks (Vietnam, Korea, Japan, global delivery markets) 
• Lead salary review cycles, bonus frameworks, and incentive programs tied to business performance (revenue, utilization, margin) 
• Build and manage Total Rewards strategy, including benefits, retention schemes, and long-term incentives 
• Ensure internal equity and external competitiveness, especially for high-demand tech roles (AI, data, cloud) 

3. HR Policies & Governance: 

• Develop and standardize HR policies, frameworks, and governance models across entities
• Align policies with a scalable, global delivery model (multi-country operations)
• Act as a key advisor to leadership on people-related risks and decisions

4. Talent Retention & Performance Enablement

• Develop and implement retention strategies for key talents and leadership pipeline
• Drive performance management frameworks aligned with business outcomes and productivity
• Analyze workforce data to identify attrition risks, engagement gaps, and improvement actions

5. Strategic HR Partnership 

• Work closely with business leaders to align people strategy with growth plans (new markets, new service lines)
• Support organization design, workforce planning, and scaling initiatives
• Contribute to building a high-performance, execution-driven culture

REQUIRED SKILLS AND EXPERIENCE 

• 8+ years in HR with strong experience within IT or Technology industry
• Proven track record in building scalable HR frameworks in fast-growing environments
• Strong understanding of tech talent market dynamics (Vietnam + global)
• Experience in multi-country HR operations is a strong advantage
• Data-driven mindset with the ability to translate insights into actionable strategies
• Hands-on, pragmatic, and comfortable working in a high-growth, evolving organization

What Success Looks Like

• Clear career paths and competency frameworks across the organization
• Strong retention of key talents, especially in critical tech domains
• Scalable HR foundation supporting AI-first, high-productivity delivery model

BENEFITS 

• Competitive and negotiable salary
• Probation salary is 100% of official salary 
• 13th-month salary and performance review twice a year 
• Bonus for special occasions each year (Labor Day, National Day, Solar New year, Lunar New Year) 
• Employee’s professional certification and training allowances subject to company regulations 
• Health Care Insurance  
• Annual Health Assessment 
• Social, health and unemployment insurance following government policy 
• Enjoy company summer trips and other team building activities held monthly and quarterly 
• Professional, creative and dynamic working environment  
• Work five days per week with flexible check-in time 

CONTACT

• Send CV to: [email protected]
• Hotline: +842466666100 (Recruitment Team)
• Facebook GEM Careers: https://www.facebook.com/tuyendungGEM
• Linkedin GEM Careers: https://www.linkedin.com/company/gem-careers-hiring/