Senior Product Owner (Loyalty Domain)

We are looking for an experienced Senior Product Owner (Loyalty Domain) to join our product team. This is a fantastic opportunity to join One Mount Group, a well-established, leading start-up in Vietnam.

As a Senior Product Owner, you will be involved in the software development life cycle with agile methodology from project initiation, implementation, maintenance, and post-implementation review phases. You will work not only with the development team but also with in-house stakeholders and clients to gather requirements, design workflows, propose product solutions, follow up on the whole process of development, and guide them on how to apply the product in their daily operations.

A Senior Product Owner is expected to be responsible for maximizing the value produced by the team, ensuring collaboration with stakeholders, and supporting the Business Tribe Lead to deliver the customer journey roadmap.

 

RESPONSIBILITIES

Responsibility with stakeholders and clients: 

• Lead requirements discussions with customers/stakeholders/clients;
• Highlight requirement gaps, disproportionate construction efforts, technical challenges, and any other issues;
• Conduct requirements analysis to ensure the implementation feasibility of functional specifications;
• Communicate the ‘story’ to stakeholders/teams and create business requirement documents and plans;
• Measure test results against customers’ required outcomes;
• Perform test briefings to stakeholders and support UAT;

Responsibilities with the development team: 

• Develop product requirements;
• Manage end-to-end product delivery, which includes overseeing daily scrums, prioritizing the product backlog, holding product iteration sessions, reviewing requirement documentation, and unblocking barriers to keep 3+ squads moving;
• Guide daily stand-ups, iteration planning, sprint reviews, and drive sprints together with the Scrum Master;
• Lead task execution, placing new processes to remove task impediments to allow squads to focus fully on product delivery;
• Inspect, monitor, and troubleshoot the solution throughout the deployment process and operations to continuously improve and optimize efficiency;
• Develop test plans, cases, and results and trace to requirements to ensure comprehensive test coverage;
• Prepare User manuals and training sessions to help users use new features and processes.

Responsibilities at management level: 

• Report to supervisor and line manager about the progress, results, risks, and issues in the process of product development; 
• Sync up with the project management team about the work that the product team contributes to the project; 

 

 

REQUIREMENTS:

Experience requirement:

• 5+ years of experience as a Product Owner or Business Analyst in a software product company (REQUIRED);
• In-depth understanding of the software production process, the requirements process, and the analysis, design, and implementation process;
• Experience in writing instructions for use, operating flow/procedures of the system and users;
• Having experience in participating in Agile/Scrum projects is an advantage.

BA skills: 

• Requirement elicitation; 
• Requirement analysis;
• Requirement communication; 

Product Marketing:

• Oversee tasks related to product launch (roll out to user groups, locations, etc);
• Co-create high-impact marketing interventions with different teams and lead their implementation;
• Manage stakeholders' expectations; 
• Interface with stakeholders (in-company and on client side) to understand pain points and gather inputs from data specialists to derive features development and enhancements to the product;

Communication: 

• Comprehensive and transparent communication in verbal and written form; 
• Comfortably use professional English to work with stakeholders and clients; 

Culture-fit requirement:

• Take ownership and follow up; 
• Professional in communication and deliverables; 
• Results- and success-oriented; 
• High energy and passionate; 
• Teamwork spirit & high result oriented;
• Ambitious and focused on action;
• Be curious, willing to learn, and take on new assignments or projects;

 

BENEFITS & PERKS
Salary & Allowances

• 13-month salary with annual performance bonus, project incentives, sales incentives (based on position);
• Lunch allowance: 730.000 VND/month;
• Special occasion bonus: 2.500.000VND/year;
• Annual leave: Up to 20 days/year (based on levels);
• Health: Social insurance, premium health insurance, yearly health check;
• Laptop, screen, and other needed facilities/accounts/tools for work;

Career Growth:

• Yearly salary review and promotion;
• Diverse career path: Management or Expert and functions rotation opportunity;
• Free learning sources on Udemy, and O'Reilly platforms; internal workshops, certification sponsorship, and exclusive mentoring from C-levels;
• Recognition and awards at team and organizational levels;
• Grow your career with opportunities across the dynamic ecosystem of Techcombank & Masterise Group;
• Access special loan offers with competitive interest rates and flexible grace period options tailored to your financial needs;

Working Environment:

• Open & collaborative working space fosters both individual focus and teamwork activities;
• Young, dynamic, and collaborative working atmosphere;
• Unwind zones: gaming, table tennis, yoga, gyms, bathrooms;
• Personal lockers with QR code access;
• Quarterly/yearly teambuilding & engaged internal events.