Senior Site Reliability Engineer

**VinSmart Future focuses on the following core components:**

• Technology Infrastructure: Data centers, servers, network systems, and cybersecurity.
• Shared Services for Business Operations Management: Artificial intelligence, data, user identity management, human resources, finance and accounting, enterprise procurement, and more.
• End-User Applications: A super app integrating all services, specialized applications (e.g: Xanh SM), and internal apps (e.g: ILoveVingroup)...

With its pioneering spirit and robust technological capabilities, VinSmart Future is committed to breakthroughs that will drive innovation for Vingroup and deliver meaningful value to society. This marks a crucial step toward realizing a national super app and shaping a modern, intelligent, and premium digital lifestyle in Vietnam.

**Role Overview**

We are looking for a strong Site Reliability Engineer / DevOps Engineer who believes in Infrastructure as Code, is deeply comfortable with Kubernetes and containers, and can design reliable systems, not just operate them.

This role sits at the intersection of platform engineering, reliability, and developer enablement.

**Key Responsibilities**

• Deploy, operate, and ensure high availability for Kubernetes clusters.
• Support engineers in containerizing and deploying applications on the Kubernetes platform.
• Design and improve CI/CD systems to optimize the software development process.
• Troubleshoot system has single points of failure and set up a disaster recovery system for critical applications.
• Design and operate monitoring and alerting systems to minimize the impact of service incidents on users.
• Diagnose and resolve issues related to deployment, security, and service performance.

**Cloud & Infrastructure**

• Design, build, and operate highly available and resilient infrastructure using Infrastructure as Code (IaC).
• Own Kubernetes clusters end-to-end:

o Cluster provisioning

o Networking

o Security

o Upgrades

o Capacity planning

o Identify and eliminate single points of failure across infrastructure and application layers.

o Design and test disaster recovery (DR) and business continuity strategies for critical systems.

Kubernetes & Containers

• Be the subject-matter expert for containers and Kubernetes.
• Enable and support development teams in:

o Containerizing applications

o Deploying workloads to Kubernetes

o Following best practices for reliability and security

• Design Kubernetes patterns for:

o High availability

o Autoscaling

o Zero-downtime deployments

o Multi-environment setups

CI/CD & Developer Productivity

• Design, build, and evolve CI/CD pipelines for both application and infrastructure workloads.
• Strong focus on monorepo workflows, including:

o Selective builds and deployments

o Dependency-aware pipelines

o Environment promotion strategies

• Standardize CI/CD patterns across teams using tools such as:

o GitHub Actions

o Jenkins

o Continuously improve deployment speed, safety, and rollback mechanisms.

Reliability, Observability & Operations

• Design and operate monitoring, logging, and alerting systems that are actionable and reduce alert fatigue.
• Define and track SLIs, SLOs, and error budgets for critical services.
• Lead or participate in incident response, root cause analysis, and postmortems.
• Proactively identify reliability risks and drive engineering improvements.

Security & Platform Quality

• Design systems following security-by-default and least-privilege principles.
• Integrate security controls into CI/CD and infrastructure provisioning.
• Collaborate with security teams to harden platforms and meet compliance requirement

**2. Requirements**

• Strong foundation in Infrastructure as Code.
• Solid, hands-on experience with: Containers (Docker or equivalent), Kubernetes, Helm
• Proven experience designing and operating CI/CD pipelines, especially for monorepo-based projects.
• Strong understanding of Linux operating systems
• Solid understanding on networking fundamentals
• Experience designing or operating high availability and resilient systems.
• Experience with AWS and/or GCP in production environments.
• Experience with GitOps tools (e.g., Argo CD, Flux).
• Familiarity with service mesh, ingress controllers, or advanced networking in Kubernetes.
• Exposure to platform engineering or internal developer platforms.

**3. Benefits & Opportunities**

• Opportunity to contribute directly to building and scaling mission-critical technology systems.
• Work in a professional, innovative, and globally oriented environment.
• Collaborate with experienced engineers and gain exposure to advanced backend technologies.
• Competitive compensation and benefits package, aligned with expertise and contribution.