Director Datacenter Operations

**Location**

: Hanoi

**Job Overview**

We are looking for a

**Data Center Operations Director**

to lead the end\-to\-end operation of mission\-critical data center infrastructure supporting enterprise, cloud and AI workloads.

The role will own operational reliability, capacity, facilities, incident management, vendors, cost and operational governance, while working closely with Cloud, Network, Compute, GPU and Security teams.

**Key Responsibilities**

• Lead end\-to\-end Data Center operations, including power, cooling, facilities, racks, cabling and physical infrastructure.
• Ensure high availability, reliability and operational resilience of mission\-critical environments.
• Establish and improve SOPs, runbooks, maintenance, change management and incident response processes.
• Lead major incident management, root\-cause analysis and preventive actions.
• Own capacity planning across space, power, cooling and infrastructure resources.
• Coordinate deployment and lifecycle management of servers, storage, network and GPU infrastructure.
• Manage colocation providers, contractors, equipment vendors and maintenance partners.
• Monitor operational KPIs, SLA/SLO, availability, capacity and service quality.
• Drive operational cost optimization without compromising reliability or safety.
• Ensure compliance with security, safety and relevant data center operating standards.
• Build and develop a high\-performing Data Center Operations team.

**Requirements**

• 10\+ years of experience in

**Data Center Operations, Critical Infrastructure or Infrastructure Operations**

.

• Strong hands\-on understanding of data center facilities, including power, cooling, electrical and mechanical systems.
• Proven experience operating large\-scale or mission\-critical environments.
• Strong experience in incident management, capacity planning, maintenance and operational governance.
• Experience managing infrastructure vendors, colocation providers and external partners.
• Strong leadership, decision\-making and stakeholder management skills.
• Ability to operate effectively under pressure and manage critical incidents.
• Professional English communication skills.

**Preferred Qualifications**

• Experience in hyperscale, cloud, colocation, telecom or large technology environments.
• Experience supporting

**high\-density compute, GPU clusters or AI infrastructure**

.

• Experience managing large\-scale infrastructure transformation or expansion programs.

Kindly send your CV to: [email protected]