**Senior Data Analyst / Analytics Manager**

*Work Location:*

• *Ho Chi Minh City I Hanoi*

**Job overview**

We are looking for a Senior Data Analyst / Analytics Manager, AI Products to turn usage data, evaluation scorecards, and experiment results into clear, decision\-ready insight for the teams building AI features across multiple products in\-vehicle and beyond. You will partner closely with the Product Research function, AI/Data Science, and Product teams to quantify feature quality, track adoption, and validate improvements with rigorous data analysis.

**Key Responsibilities:**

• Analyze usage and telemetry data (e.g., voice assistant interactions, chatbot/recommendation engagement, feature adoption, session data) across multiple AI products to quantify feature performance and user behavior patterns.
• Design and maintain dashboards tracking core AI product metrics (accuracy, latency, adoption, retention, satisfaction) across products and software releases.
• Partner with the Product Research team to translate qualitative evaluation findings and quantitative usage data into a unified view of feature quality for each AI product.
• Design, execute, and analyze A/B tests and controlled experiments for new AI features across the product portfolio, ensuring statistically sound conclusions.
• Build and maintain data pipelines/queries (SQL, Python) to support ongoing evaluation of AI feature quality and safety metrics.
• Present data\-driven insights and ecommendations to Product, AI/Data Science, Research, and senior leadership.
• Collaborate with Data Engineering to improve data quality, tracking implementation, and instrumentation across AI products.
• Support competitive benchmarking efforts with quantitative data on feature usage and performance where available.

**Requirements:**

**Must have**

• 5\-7\+ years in Data Analysis, Product Analytics, or BI, ideally supporting consumer\-facing digital or AI products (open to Expert or Manager level depending on scope of experience).
• Strong SQL and hands\-on experience with dbt (or an equivalent data transformation tool) plus a statistical/analytics language (Python, R, or similar).
• Experience designing and analyzing A/B tests / experiments, with solid grounding in statistical reasoning.
• Experience building and maintaining dashboards/reporting for product or business metrics.
• Experience building customer/user segmentation models (e.g., RFM or behavioral segmentation) to inform targeted product, growth, or commercial decisions.
• Strong written and verbal communication in Vietnamese; working proficiency in English.

**📩 Apply via:**

Email

**: [email protected]**

For more information, please contact the Talent Acquisition Department – VinSmartFuture.