Account Manager Assistant (Japanese Market)

About Ekotek: Ekotek is a leading Vietnam-based IT consulting and development company specializing in custom software development, IT staffing, and blockchain/web3 solutions. We support global clients in building high-performing tech teams and delivering scalable products with speed and quality.

Role Overview: We are looking for a proactive and detail-oriented Account Manager Assistant (AMA) to support our Japanese clients. You will work closely with the Account Manager and Project Teams to ensure smooth communication, client satisfaction, and project success. This is an excellent opportunity for candidates with strong Japanese communication skills who want to work in a fast-growing tech environment and gain cross-border business experience.

1. Job Description

• Assist Account Managers in handling Japanese clients
• Join and interpret client meetings (online/offline)
• Translate business and technical documents (JP-VN/EN and vice versa)
• Prepare proposals, quotations, and project reports
• Follow up with internal teams to ensure timely delivery and quality
• Maintain strong, professional relationships with clients
• Provide general administrative and communication support as needed

2. Job Requirements

• Japanese language proficiency: JLPT N1 (mandatory)
• Experience in IT, outsourcing, or consulting is a plus (not mandatory)
• Strong communication, coordination, and organizational skills
• Proactive, responsible, and client-oriented mindset
• Comfortable using Microsoft Office, Google Workspace, etc.
• Willingness to work in a multicultural, fast-paced environment
• Based in or willing to relocate to Hanoi, Vietnam

Nice to Have:

• Experience working with Japanese clients in a business setting
• Understanding of software development or IT project workflows
• Business-level English or Vietnamese

• Opportunity to work with top global clients (e.g., Suntory, AWS, NTT Docomo)
• International and dynamic working environment
• Competitive salary and benefits
• Training and career development support
• Exposure to cross-border tech and digital transformation projects

3. Benefits

• Salary: Negotiable according to candidate's ability and experience, 2 months probation with 100% salary, after probation pay insurance according to salary level.
• Participating in PTI health insurance package when working full 6 months officially.
• Performance review twice a year,  based on work performance and company’s performance;
• Working time: 8h/day from Monday to Friday.
• Performance bonus, 13-month salary, bonuses for Tet holidays as prescribed: 30/4, 1/5, New Year’s Day, Lunar New Year,…reward projects, excellent individuals.
• Birthday, Men’s Day, Women’s Day, Children’s Day, Mid-Autumn Festival and other benefits under the provisions of the company.
• Join team building: 1 time / quarter, travel: 1 time / year, Company birthday, Year-end party, …
• Participate in periodic health checks for all employees with good services.
• Full support for server certification exam costs for business development needs.
• Be provided with equipment when working at the company.
• Have the opportunity to join free Japanese and English classes, soccer clubs, sprints, games.
• Have the opportunity to experience your expertise in a young and dynamic environment.

4. Contact us

• Send CV to mail: [email protected]
• Address: Ekoios Technology Office, Floor 4, CIC Tower, Nguyen Thi Due Street, Yen Hoa, Cau Giay, Hanoi, Vietnam.
• Further information: https://ekotek.vn/
• Facebook: https://www.facebook.com/ekotek/
• Linkedin: https://www.linkedin.com/company/ekotek-technology/mycompany