You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
You will help maintain and build an efficient, high-quality, and well-run office environment that enables colleagues and visitors in Hanoi to do their best work.
You will support day-to-day office operations, coordinate office services and activities, and help ensure the workplace runs smoothly and consistently. This includes supporting office events, managing outsourced team members, overseeing vendor relationships and contracts, coordinating with internal stakeholders, and ensuring high-quality office operations and service delivery while maintaining firm policies and compliance requirements.
Your work will help maintain reliable and professional office experience, strengthen operational discipline, help make the office more connected, and support a positive workplace environment for colleagues, visitors, and teams working in the Hanoi office.
You will be based in Hanoi as part of our Office Services Team. This team supports the smooth and compliant operation of the office, partners with colleagues across functions, and helps create engaging, inclusive, and service-oriented workplace experience.
- 3+ years of corporate and/or professional services experience
- Strong organizational and time management skills, with the ability to work independently, prioritize effectively, and follow tasks through to completion in a complex, fast-paced environment
- Strong problem-solving and judgment, with the ability to use data, facts, and logical reasoning to identify risks, address service challenges, and implement practical improvements
- Ability to create clear, high-quality work products and outputs that support office operations, service delivery, and stakeholder needs
- Proficient with Microsoft Office, firm tools, and office equipment, with the ability to use technology to improve workflows, track information, and support facilities decisions
- Ability to collaborate with, influence, and manage the needs of different stakeholders, including senior leaders, vendors, building management, and cross-functional teams
- Demonstrated ability to deliver high-quality customer service and coordinate day-to-day office operations across meeting rooms, front desk, mail and package handling, print services, catering, workplace logistics, and facilities support
- Working knowledge of workplace health, safety, security, access control, financial processes, vendor management, and firm policies, with strong attention to compliance, confidentiality, and service continuity
- Excellent written and verbal communication skills in English and local office language(s), with the ability to tailor messages across formats, audiences, and seniority levels
