Product Design Collaborator, Zalo Business Solutions (UX/UI)

• Participate in designing UX/UI for ZOA, ZNS, and Tìm Việc across mobile apps, web platforms, and Mini Apps under the guidance of a mentor.
• Collaborate with Product Owners (POs) to develop user flows and wireframes, and deliver complete UI designs covering relevant states and use cases before handoff.
• Work directly with POs, Business Analysts (BAs), and Developers: understand product specifications, proactively clarify ambiguous requirements, and prepare clear Notes for Developers.
• Apply the design system consistently, including tokens and components; support component documentation and the migration of legacy design files to the new design system.
• Leverage AI tools in daily workflows, such as Claude, Figma AI, and similar tools, for research, rapid ideation, and design reviews.
• Conduct design QA by comparing product builds against approved designs and follow through until features are successfully launched.

• A portfolio featuring at least two projects (academic, internship, or personal projects) that clearly demonstrate your end-to-end design process, from problem identification to solution - not just final UI screens.
• Product-oriented mindset: you are curious about who the users are, what problems a feature is intended to solve, and can identify relevant flows, states, and edge cases.
• Good proficiency in Figma, including Auto Layout and Components; familiarity with Variables and Component Properties is a plus.
• Basic understanding of design systems and the roles of design tokens and components.
• Eager to learn, proactive, open to feedback, and able to work in a structured and systematic manner.

Preffered Qualifications

• Previous UX/UI internship experience at a company developing app- or web-based products.
• A portfolio project demonstrating the use of AI in the design process, such as ideation, research, or prototyping.
• Experience designing for mass-market users or B2B, SaaS, or management/administration tools.
• Basic knowledge of HTML/CSS or experience building prototypes with code.
• Familiarity with fundamental accessibility principles, including color contrast, touch target sizes, and focus states.

Benefits

• Receive structured 1-on-1 mentorship and training, covering everything from working with Product Owners and Developers to applying and contributing to design systems.
• Work on real products with real users from your first few months on the team.
• Contribute to building the design system architecture for three large-scale products from an early stage.
• Gain hands-on experience with the team’s AI-assisted design workflow.
• Competitive benefits, including Social Insurance, Health Insurance, Unemployment Insurance, 13th-month salary, and performance bonus.

How to apply

• Please submit your CV along with a link to your portfolio.
• For team projects, clearly specify the scope and deliverables that you were directly responsible for.
• Candidates selected for the interview round will be asked to present the project they are most proud of - whether an academic, internship, or personal project. Please prepare a presentation file in advance.

The Design team is responsible for the user experience and interface (UX/UI) of Zalo’s business products, including:

• ZOA - the app and web-based management platform for Zalo Official Accounts
• ZNS - a platform for creating and sending notification messages
• Tìm Việc - a job-search Mini App and recruitment tools for employers\

In 2027, the team will be expanding and comprehensively upgrading the UX/UI across all three products. You will have the opportunity to join this journey from the early stages, with dedicated mentorship throughout your onboarding and development.

The Design team is responsible for the user experience and interface (UX/UI) of Zalo’s business products, including: ZOA - the app and web-based management platform for Zalo Official Accounts ZNS - a platform for crea...