System-Infrastructure Software Engineer

ABOUT FPT SOFTWARE

• FPT Software, a subsidiary of FPT Group, is a leading global IT service provider headquartered in Vietnam. With 33,000+ employees in 88 offices across 30 countries, we serve 1,100+ clients, including 96 Fortune 500 companies.
• We believe diversity fuels innovation and strive to create an inclusive workplace where talents of all backgrounds thrive. We welcome expatriates and international professionals to bring fresh perspectives and help shape the future of technology.

RESPONSIBILITIES

- Middle 

• Execute and coordinate enterprise job scheduling and monitoring activities. 
• Configure jobs, calendars, events, thresholds and notifications. 
• Investigate failed jobs, monitoring alerts and operational issues. 
• Perform approved changes, verification activities and rollback procedures. 
• Maintain tickets, operational documents and runbooks. 
• Support KT/OJT activities and guide Junior engineers. 

- Senior 

• Lead enterprise job scheduling and monitoring operations. 
• Own complex incident triage, RCA, impact assessment and restoration. 
• Plan production changes with testing, validation and rollback plans. 
• Review engineer deliverables and improve operational runbooks. 
• Coordinate with customers, vendors and cross-functional teams. 
• Mentor junior and middle engineers. 

REQUIREMENTS

- Middle 

• 2+ years of hands-on production operations experience. 
• Experience with JP1 or equivalent scheduler/monitoring tools. 
• Knowledge of Windows Server or RHEL. 
• Independent troubleshooting, change control and documentation. 

- Senior 

• 5+ years of production operations experience. 
• Strong experience with JP1 or equivalent scheduler/monitoring tools. 
• Experience in RCA, risk assessment and change control. 
• Proven mentoring capability. 

Preferred Technical Skills 

• JP1/AJS, JP1/IM, JP1/Base, JP1/PFM 
• NNMi 
• TELstaff 
• HIOPE 
• SLM 
• PowerShell 
• ServiceNow 

WHAT COMPANY OFFERS

Successful candidates will be part of a friendly, motivated and committed talent teams in FPT Software with various benefits and attractive offers:

• Annual Summer Vacation: follows company’s policy and starts from May every year
• Be able to work in projects with international full-grown customers and exchange knowledge with specialists and experts from top IT corporations.
• FPT Care insurance plan tailored for FPT employees
• Excellent cost-free learning opportunities: Udemy Premium account, English class, sponsor for taking certification such as PMP, AWS…
• 18 Leave days (12 Annual leave, 6 Sick Leave)
• Annual Summer Vacation support
• Annual health check-up.
• 13th-month Salary.
• Other allowances: transportation allowance, lunch allowance, working on-site allowance, etc.
• Company shuttle buses provide a convenient way of transportation for all employees.
• Be supported by preferential buying a department with Senior.
• F-Town Campus provides many facilities for FPT Software employees such as football ground, basketball & volleyball, gym & yoga center, restaurant, cafeteria, etc.

CONTACT
Department: Central Talent Acquisition – FPT Software Workforce Assurance – FPT Software Da Nang Company Limited
Email: [email protected]
Website: www.career.fpt-software.com