Trưởng phòng Phát triển Sinh viên, lãnh đạo 5 đơn vị, định hướng chiến lược, ngân sách, tuân thủ và trải nghiệm sinh viên tại VinUniversity. (178 ký tự)
Yêu cầu
Thạc sĩ trở lên quản trị/giáo dục/ tâm lý (TS có thể nhận thêm chức danh giảng viên)
10+ năm công tác sinh viên/hành chính học thuật, trong đó 5+ năm lãnh đạo nhiều đơn vị
Kinh nghiệm hoạch định chiến lược, ngân sách, quản trị đội nhóm, quyết định dựa trên dữ liệu, xử lý khủng hoảng
Am hiểu quy định Bộ GD&ĐT, tiếng Anh thành thạo
Phù hợp giá trị cốt lõi EXCEL của VinUni
Trách nhiệm
Xây dựng chiến lược phát triển sinh viên, kế hoạch hàng năm, quản lý ngân sách và quỹ học bổng
Quản lý hồ sơ học tập, đăng ký, tốt nghiệp, học bổng, hỗ trợ tài chính, chương trình Work-Study
Điều hành ký túc xạ, đội RA, hợp đồng ở ngoài, thư viện, không gian học tập, cửa hàng campus
Lãnh đạo chăm sóc sức khỏe tinh thần, tư vấn, can thiệp khủng hoảng, đời sống ký túc, thể thao, hội sinh viên, định hướng nghề nghiệp, đa…
Có thì tốt
Kinh nghiệm môi trường đại học mới, đa ngành, đa văn hóa
Tóm tắt bằng AI từ JD gốc, đọc JD gốc trước khi ứng tuyển.
THE OPPORTUNITY
The Head of Student Development reports to the Vice Provost for Academic Administration and leads the Student Development function, shaping a holistic ecosystem that helps students thrive academically, personally, socially, and professionally at VinUniversity. The position plays a central role in student belonging, retention, growth, and satisfaction.
POSITION RESPONSIBILITIES
Strategic Leadership, Governance & Institutional Development
Set the student development strategy and annual action plan, aligned with University goals and student NPS results.
Manage the department budget and student funds (scholarships, financial aid, Giving to VinUni) in line with donor intent.
Lead the organizational structure, staffing, and team development of the five units.
Ensure compliance, data protection, and readiness for inspection and accreditation.
Provide data and evidence for inspections, rankings, and student-support awards (e.g., THE Awards Asia), and represent the University with parents, partners, and donors.
Student Services & Operational Excellence
Oversee academic records and registration: enrolment, scheduling, grades, graduation, and degree issuance, with accurate and secure data.
Direct scholarships, need-based aid, and the Work-Study program with transparent criteria and controlled disbursement.
Manage residence hall operations, the Resident Assistant (RA) team, and off-campus housing contracts.
Guide library resources, databases, and learning spaces in coordination with the Colleges.
Align Work-Study placements with student growth and employability through clear guidelines and performance monitoring.
Oversee virtual and physical service touchpoints, including the campus merchandise store, with clear service-level agreements (SLAs) and continuous improvement based on student feedback.
Student Experience, Engagement & Success
Lead wellbeing, mental health, counseling, and crisis intervention programs, including the residence clinic and external referrals.
Oversee residential life and sports, recreation, and wellness facilities as safe, inclusive living-learning spaces.
Foster student leadership and engagement through the Student Council, clubs, leadership training, and fair club recognition and funding.
Lead student success initiatives – OASIS orientation, advising, PASS, IDP, and the CCT platform – and early interventions for at-risk students.
Promote diversity, inclusion, and belonging, and support international students with onboarding, visa services, and integration.
Administer student conduct, discipline, and non-academic awards, promoting integrity and responsible citizenship.
Strengthen student voice, intercultural understanding, community engagement, and campus traditions.
Digital Transformation, Data & Service Innovation
Oversee the MyVinUni app, student portal, and digital channels for content quality, usability, and accessibility.
Digitize academic, residential, and financial aid processes on the Digital University platform with IT.
Lead AI-enabled services, including the 24/7 student virtual assistant (LEXCE AI).
Use dashboards and analytics (NPS, SLAs, EWS, financial aid) to drive decisions and continuous improvement.
KEY SELECTION CRITERIA
Graduate degree in a relevant discipline (management, education, psychology, or related); doctoral holders may be considered for a concurrent faculty appointment.
10+ years in student affairs or academic administration, including 5+ years in leadership roles managing multiple units.
Proven skills in student development, planning, budgeting, and team management, with data-driven decision-making and crisis management.
Knowledge of MOET regulations and fluent English.
Resilience and collaborative problem-solving in a new university environment.
Commitment to inter-professional education at undergraduate, graduate, and post-graduate levels.
Alignment with VinUni’s core values (EXCEL): Empathy, Exceptional Capability, Creativity, Entrepreneurial Spirit, and Leadership Mindset.
COMPENSATION
The salary and benefits are competitive and commensurate with qualifications and experience.
We thank all applicants for their interest. Please note that only those candidates selected for interviews will be contacted.
