Chuyên gia

In this role, you will work with physical network devices like routers, switches, and firewalls to provide an understanding of how networks function at a fundamental level. You will translate this to cloud networking, aiding customers in operating hybrid cloud environments, understanding network topologies, and appreciating the underlying principles that govern network behavior. You will work on networking technologies beyond the cloud (e.g., Software Defined Networking (SDN), network virtualization, and various network protocols).

Mô tả công việc

• Manage and develop a performing networking support team, setting priorities aligned with organizational goals. Conduct regular check-ins to provide coaching, feedback, and performance insights.
• Demonstrate knowledge of networking (e.g., virtual private cloud (VPC), interconnect, load balancing, domain name system (DNS)) and protocols (e.g., Transmission Control Protocol/Internet Protocol (TCP/IP), border gateway protocol (BGP). Guide troubleshooting of packet flows using diagnostic tools to ensure issue resolution.

Yêu cầu

Minimum qualifications:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 13 years of experience in troubleshooting and advocating for customer's needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
• 13 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
• Experience in reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.

Preferred qualifications:

• Knowledge of Google Cloud networking services, protocols, and tools.
• Ability to analyze network issues and identify root causes.
• Ability to lead and guide a team of support engineers.
• Excellent communication skills to interact with customers, engineers, and management.
• Excellent investigative and problem-solving skills to resolve technical issues.

Kỹ năng

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