Assistant Manager Cloud Engineer (Azure, English)

Mô tả công việc

As an Azure Cloud Engineer, you will be responsible for the following tasks:

• Evaluate, respond to, and resolve service issues, design tools and automation to prevent problem recurrence
• Assist all support teams and services with cloud (AZURE) questions, systems settings, problem resolution
• Provide support to manage security-related settings of cloud (AZURE) environment
• Work with CCOE, developers, security team and other project teams to create and maintain the cloud (AZURE) infrastructure
• Participate to create and maintain automated monitoring and reporting of cloud (AZURE) infrastructure health, performance and cost control
• Manage the monitoring, updating, optimization, redundancy, stability of cloud (AZURE) systems
• Implement Infrastructure as Code to improve accuracy and efficiency of cloud (AZURE) operations
• Participate in any cloud (AZURE) projects deemed necessary by the organization
• Ensure the team follow the Standard Operating Procedure (SOP) in day-to-day operations
• Lead the cloud (AZURE) operation team to provide day-to-day support of FWD Group & BU and 7x24 hours support for business systems and ensure the shared service provided meet defined SLA
• Manage implementation of cloud program by coordinating all project management activities
• Establishing strong relations and partnerships with major vendors and system integrators to work with them in maximizing FWD’s investment in new technology.

Yêu cầu công việc

Qualifications/experience 

• Bachelor Degree in Computer Science/ Information Technology or equivalent with more than 6 years of relevant experience 
• ITIL foundation certification with relevant experience in this area 
• Holder of professional qualification(s) preferred, e.g. Azure certification is highly desirable; 
• Solid experience in in regional hybrid environment, multi availability zones and multi landing zones environment
• Experience and knowledge of containers, orchestration tools and container administration, e.g. AZURE AKS, Kubernetes, Infrastructure as code (Ansible/Terraform) and “Low-Code” development (Power Platform) etc 

Knowledge & technical skills 

• Project management skill is preferred
• Advanced level in cloud (AZURE) services, preferable with knowledge in multiple AZURE services such as Compute, Storage, Containers, Serverless, Analytics, Database, Management & Governance
• Knowledge of Infrastructure as Code tools like Ansible, Terraform
• Knowledge of Devops and “Low-Code/No-Code solution” like Power Automation/Power BI
• Ability to participate in fast-paced DevOps and Engineering teams within Scrum agile processes
• Excellent verbal and written communication skills in English
• Perseverance and rigor in the tasks to accomplish
• Ability to respect his commitments, prioritize tasks and follow procedure
• Oriented on teamwork, collaboration and knowledge sharing
• Excellent problem solving skills
• Autonomy
• Proficiency in English, with the ability to handle English documents and communicate independently with clients