Project Manager (PM)

Summary:

The Project Manager is responsible for managing product delivery with a primary focus on Delivery Management (60%) and Product Execution Support (40%), covering planning, tracking, coordination, release, risk management, requirement clarification, workflow analysis, PRD review, UAT, and go-live readiness.

Role Focus:

• 60% Delivery Management: planning, tracking, cross-functional coordination, release coordination, and risk/issue management.
• 40% Product Execution Support: requirement clarification, workflow analysis, PRD review, UAT coordination, and go-live readiness.

Key Responsibilities:

A. Delivery Planning & Coordination (60%)

• Build delivery plans, break work into sprints/milestones, and align effort estimates, dependencies, and ownership for each feature.
• Coordinate tasks across Development, QA, BA/PO, and Product teams to ensure progress and remove delivery blockers.
• Facilitate sprint planning, daily stand-ups, reviews, retrospectives, and follow-up action tracking.

B. Tracking, Release & Risk Management

• Track actual progress against the delivery plan, sprint goals, milestones, and release scope.
• Identify, communicate, and mitigate delivery risks/issues; escalate blockers early with proposed options and owners.
• Coordinate release activities and ensure timelines, feature scope, quality standards, deployment readiness, and rollout communication are aligned.

C. Product Execution Support (40%)

• Clarify requirements with PO/POM and stakeholders, ensuring scope, acceptance criteria, dependencies, and expected outcomes are clear before development.
• Analyze business workflows and user journeys to support feasible implementation and identify gaps, blockers, or edge cases.
• Review PRDs and related requirement documents for completeness, consistency, and readiness for sprint planning/development.
• Coordinate UAT preparation, track feedback/defects, and confirm go-live readiness with Product, QA, Engineering, and stakeholders.

D. Process Improvement

• Propose and implement Agile/Scrum process improvements tailored to the team.
• Drive the adoption of project management tools (Jira, Notion, Git, etc.) and standardized progress tracking metrics.

Scope & Authority

• Own and manage the full delivery lifecycle of products under development.
• Have the authority to request necessary adjustments to scope, timeline, or resources to ensure release quality.
• Collaborate with POM/Product to support release processes, clarify requirements, collect feedback, confirm UAT/go-live readiness, and prioritize the improvement backlog.

Requirement

• Experience & Required Skills

• Minimum 3+ years of experience as a Project Manager / Technical PM / Scrum Master in a software development environment
• Strong experience working with Engineering teams (Backend, Mobile, QA, Developers)
• Solid understanding of Agile / Scrum methodologies
• Proven ability in:
  • Project planning and scheduling
  • Progress tracking and reporting
  • Risk identification and risk management
  • Requirement clarification, workflow analysis, and acceptance criteria alignment
  • PRD review and readiness check before sprint planning/development
  • UAT coordination, defect/feedback tracking, and go-live readiness validation
• Preferred Qualifications

• Basic understanding of:
  • Backend systems, APIs, Microservices
  • Mobile and Web development
• Experience in startup or product-based environments
• Experience managing complex products, multiple modules, or cross-functional teams
• Key Soft Skills

• Clear and effective communication & coordination
• Ability to stay calm under pressure and tight deadlines
• System-level thinking, not limited to task execution
• Strong conflict resolution skills among stakeholders

What We Offer:

• Competitive and comprehensive benefits package, including full social insurance, internal engagement activities, and employee support policies.
• Generous Employee Stock Ownership Plan (ESOP) approved by the Board of Directors.
• A strategic opportunity to grow with one of Vietnam’s most innovative proptech platforms, with real impact on the market.
• Open communication with passionate and experienced members.
• Fast-paced, tech-driven, and data-informed working environment that values experimentation, ownership, and continuous improvement.
• Dynamic startup culture with empowered teams, high autonomy, and rapid execution.
• Clear learning, training, and career development opportunities.
• 40 working hours per week (Monday–Friday).
• Regular company activities such as team building, company trips, year-end party, birthday celebration, and internal events.
• Additional support benefits: parking fee, marriage, childbirth, hospitalization support.

How to Apply:

If you are interested in this position, please send your CV to [email protected]. We will contact you as soon as possible if your profile matches our requirements. If you need more help, please contact us at 0967 500 276 (Ms. Viên).

About Citics

Citics is a comprehensive and pioneering real estate technology platform in Vietnam, built on big data, AI, and seamless digital solutions. By integrating valuation, mortgage referral, property transactions, and investment services into a single platform, Citics simplifies and enhances transparency across the entire real estate journey. Today, Citics operates in over 30 provinces, has digitized more than 33 million properties nationwide, and partners with over 80% of the leading banks in Vietnam. This strong foundation affirms Citics’ position as a trailblazer in the digital transformation of Vietnam’s real estate market.

Facebook: https://www.facebook.com/Citics.vn 

Website: https://citics.vn/