Commercial Business Analyst (Việc Làm Tốt)

Company Description

• Chợ Tốt is part of Carousell Group, the fastest-growing classifieds technology group in Southeast Asia. Since launching in the Vietnamese market in 2013, Chợ Tốt has become a recommerce platform for buying and selling second-hand goods, with more than 10 million users and over 1 million items listed for resale every month. As Vietnam’s leading online classifieds site, we are passionate about making life more convenient for everyone.
• Our mission is to help everyone find a way to any of their wants (“Muốn là có”). We are a dynamic family with young and energetic members seeking motivated talents to join our fast-moving and fun-loving crew..
• For more information please visit https://careers.chotot.com/about-us/

Job Description

• Closely monitor and suggest initiatives to enhance the efficiency of sales operational systems, including the sales dashboard, CRM, call center, and sales operation protocols, ensuring seamless operations and maximum productivity.
• Track the overall performance of the sales team, promptly alert supervisors to any issues that arise, propose viable recommendations and prepare detailed performance reports.
• Track the overall performance of commercial served customers and promptly alert supervisors to any issues.
• Gather product feedback from the sales team and monitor competitor activities, providing valuable insights to product development teams and supervisors to drive product improvements and strategic decisions.
• Incharge the setup and delivery of add-on services to customers, including logos, banners, and promotion payout, ensuring timely and accurate service provision.
• Handle sales-related paperwork for the sales team and monitor customer payments to ensure compliance with legal and finance team requirements.
• Take charge of ad hoc projects and analysis assigned by supervisors.

Qualifications

• University Graduate with minimum 1 years of experience
• Strong analytical, problem solving skill and attention to details. 
• Possess good business understanding of digital products 
• User-focused mindset and a “can do" attitude. 
• Good data processing skills and be familiar with SQL, Big Query, Data Studio, etc. Ability to translate data into business insights.
• Able to work in a fast-paced team structure under time pressure
• Good data visualization and presentation skill 
• Teamwork skill in order to collaborate across-teams

Benefits

• Working in a young, dynamic, and supportive environment
• Receive 100% salary during the probation.
• Social insurance full-salary for employees on probation.
• Premium healthcare for employees.
• Get 15 days of annual leave + 5 days of sick leave + 1 birthday leave + 1 Christmas day leave per year.
• Get a 13th-month salary and annual performance bonus.
• Laptop device will be provided.
• Learning and career development opportunities with access to Coursera, Udemy, and O'Reilly.
• Complimentary fruits, coffee, and tea are provided at the office.
• Our modern offices serve perfectly for a relaxed, yet productive work environment.
• You will grow with the FRUIT values of Fast Growth, Responsibility, User-first, Integrity, and Team.

Thank you for taking your time to read our job description and thank you in advance if you decide to apply for this position. Shortlisted candidates will be contacted within 2 weeks since application, otherwise we might meet when another chance arises.