Roles
The Key Account Management will manage client relationships, ensure subscription renewals, and identify upselling opportunities while showcasing how BioTuring’s platforms support client research.
Responsibilities
- Develop and execute account strategies aligned with company goals and client expectations.
- Understand client research needs and provide tailored solutions.
- Deliver technical demonstrations to highlight platform benefits.
- Ensure high platform usage and address client concerns proactively.
- Collaborate with internal teams to monitor client satisfaction.
- Drive subscription renewals and identify upselling opportunities.
- Acquire new clients through networking at scientific conferences.
- Maintain accurate records.
Requirements
- Bachelor’s/Master’s degree in Human biology, Bioinformatics or related field.
- 5+ years of experience in account management or sales, preferably in SaaS or techbio.
- Strong communication and organizational skills.
- Fast learner and strong interest in science and technology.
- Knowledge of single-cell or spatial biology is a plus.
