Product Specialist

Role Description

We’re seeking a highly motivated Product Specialist to join our growing team at BioTuring. You will serve as a critical bridge between users, product teams, and other departments – helping to ensure that our solutions deliver maximum value to researchers and scientists around the world. 

Key Responsibilities

• Develop a deep understanding of the product’s capabilities, workflows, and value proposition.
• Serve as the internal and external subject matter expert on product functionality and user experience, with a focus on bioinformatics, statistics, and data analytics domains. 
• Lead product demonstrations, training, and user onboarding sessions for new and existing clients.
• Gather comprehensive user feedback and translate findings into actionable, prioritized insights for the Product and Engineering teams.
• Collaborate closely with cross-functional teams (e.g., product, engineer and commercial) to support product launches, documentation, and continuous improvement.
• Create well-structured and detailed technical documentation for internal teams and end-users.
• Lead quality assurance (QA) activities, including issue tracking and feature validation, throughout the product development and update lifecycle.
• Contribute to the development of the product roadmap based on user needs, market trends, and technical feasibility.
• Stay up-to-date on bioinformatics and statistical advancements.

Requirements

• Bachelor’s, Master’s or PhD degree in Biology or related fields.
• Strong organizational and communication skills to manage multiple user relationships and internal collaborations.
• Excellent written and verbal communication skills in English.
• Ability to lead in-person and online training sessions