Vận hành và giám sát lịch trình công việc doanh nghiệp (job scheduling/monitoring) cho hệ thống production, hỗ trợ sự cố, thay đổi và cải tiến runbook.
Yêu cầu
Middle: 2+ năm kinh nghiệm vận hành production; Senior: 5+ năm
Kinh nghiệm JP1 hoặc công cụ scheduler/monitoring tương đương
Biết Windows Server hoặc RHEL
Troubleshooting độc lập, change control và documentation
Senior: kinh nghiệm RCA, risk assessment, change control và khả năng mentoring đã chứng minh
Trách nhiệm
Cấu hình job, lịch, sự kiện, ngưỡng và thông báo; điều tra job thất bại và cảnh báo monitoring
Thực hiện thay đổi production đã duyệt, xác minh và rollback; duy trì ticket, tài liệu vận hành và runbook
Lãnh đạo triage sự cố phức tạp, RCA, đánh giá tác động và khôi phục; lên kế hoạch thay đổi với test/validation/rollback
Review deliverable của engineer, cải tiến runbook; phối hợp với khách hàng, vendor và cross-functional team; mentor junior/middle
Udemy Premium, lớp tiếng Anh, tài trợ chứng chỉ (PMP, AWS...), xe bus đưa đón, các phụ cấp (đi lại, ăn trưa, on-site), cơ sở F-Town (gym…
Tóm tắt bằng AI từ JD gốc, đọc JD gốc trước khi ứng tuyển.
ABOUT FPT SOFTWARE
FPT Software, a subsidiary of FPT Group, is a leading global IT service provider headquartered in Vietnam. With 33,000+ employees in 88 offices across 30 countries, we serve 1,100+ clients, including 96 Fortune 500 companies.
We believe diversity fuels innovation and strive to create an inclusive workplace where talents of all backgrounds thrive. We welcome expatriates and international professionals to bring fresh perspectives and help shape the future of technology.
RESPONSIBILITIES
- Middle
Execute and coordinate enterprise job scheduling and monitoring activities.
Configure jobs, calendars, events, thresholds and notifications.
Investigate failed jobs, monitoring alerts and operational issues.
Perform approved changes, verification activities and rollback procedures.
Maintain tickets, operational documents and runbooks.
Support KT/OJT activities and guide Junior engineers.
- Senior
Lead enterprise job scheduling and monitoring operations.
Own complex incident triage, RCA, impact assessment and restoration.
Plan production changes with testing, validation and rollback plans.
Review engineer deliverables and improve operational runbooks.
Coordinate with customers, vendors and cross-functional teams.
Mentor junior and middle engineers.
REQUIREMENTS
- Middle
2+ years of hands-on production operations experience.
Experience with JP1 or equivalent scheduler/monitoring tools.
Knowledge of Windows Server or RHEL.
Independent troubleshooting, change control and documentation.
- Senior
5+ years of production operations experience.
Strong experience with JP1 or equivalent scheduler/monitoring tools.
Experience in RCA, risk assessment and change control.
Proven mentoring capability.
Preferred Technical Skills
JP1/AJS, JP1/IM, JP1/Base, JP1/PFM
NNMi
TELstaff
HIOPE
SLM
PowerShell
ServiceNow
WHAT COMPANY OFFERS
Successful candidates will be part of a friendly, motivated and committed talent teams in FPT Software with various benefits and attractive offers:
Annual Summer Vacation: follows company’s policy and starts from May every year
Be able to work in projects with international full-grown customers and exchange knowledge with specialists and experts from top IT corporations.
FPT Care insurance plan tailored for FPT employees
Excellent cost-free learning opportunities: Udemy Premium account, English class, sponsor for taking certification such as PMP, AWS…
18 Leave days (12 Annual leave, 6 Sick Leave)
Annual Summer Vacation support
Annual health check-up.
13th-month Salary.
Other allowances: transportation allowance, lunch allowance, working on-site allowance, etc.
Company shuttle buses provide a convenient way of transportation for all employees.
Be supported by preferential buying a department with Senior.
F-Town Campus provides many facilities for FPT Software employees such as football ground, basketball & volleyball, gym & yoga center, restaurant, cafeteria, etc.
CONTACT Department: Central Talent Acquisition – FPT Software Workforce Assurance – FPT Software Da Nang Company Limited Email: [email protected] Website: www.career.fpt-software.com
