Quản lý và điều phối các chương trình kinh doanh giải pháp AI, thúc đẩy chiến lược GTM tại thị trường Nhật Bản.
Yêu cầu
3+ năm kinh nghiệm Program Management, Vận hành hoặc Quản lý dự án công nghệ
Kinh nghiệm làm việc với khách hàng doanh nghiệp hoặc chương trình lớn
Trách nhiệm
Điều phối thực thi chương trình kinh doanh AI tại Nhật, quản lý timeline và rủi ro
Thực hiện chiến lược GTM Nhật Bản cho AI Agent, Voice AI Agent và AI Mentor
Làm đầu mối phối hợp giữa các bên liên quan Nhật Bản và đội delivery/product tại Việt Nam
Điều phối presales, POC và bàn giao sang triển khai; theo dõi chất lượng delivery
Có thì tốt
Kinh nghiệm làm việc với thị trường hoặc khách hàng Nhật Bản
Tiếng Nhật trình độ Business hoặc JLPT N1
Kinh nghiệm trong mảng AI/GenAI, SaaS, Contact Center hoặc Chuyển đổi số
Lương và phúc lợi
Bảo hiểm xã hội và bảo hiểm y tế theo luật lao động
Gói bảo hiểm FPT Premium Care
Tài trợ các khóa học và chứng chỉ liên quan
Tóm tắt bằng AI từ JD gốc, đọc JD gốc trước khi ứng tuyển.
About FPT Smart Cloud
FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers in AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.
FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.
Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.
Key Responsibilities
Program & Business Operations Management
Drive end-to-end execution of AI business programs for the Japan market.
Coordinate cross-functional teams across Sales, Consulting, Product, Delivery, Customer Success, and Operations.
Establish structured workflows, governance, KPI tracking, reporting, and operational cadence.
Manage program timelines, risks, dependencies, and escalation processes.
Build and maintain visibility across pipeline, POC, pilot, implementation, and post-sales activities.
Japan GTM Execution
Coordinate execution of the Japan GTM strategy for AI Agents, Voice AI Agents, and AI Mentor solutions.
Work closely with:
FPT Japan Holdings
FPT Consulting Japan
Sales/account teams in Tokyo, Osaka, Nagoya, and strategic partners.
Support market penetration initiatives across target domains:
Banking & Financial Services
Manufacturing
Retail & E-commerce
Logistics
Healthcare
Stakeholder & Cross-functional Alignment
Act as the main coordination point between Japan stakeholders and Vietnam delivery/product teams.
Ensure alignment between sales expectations, solution scope, delivery capability, and product roadmap.
Facilitate communication across multilingual and multicultural teams.
Organize steering meetings, project reviews, business updates, and executive reporting.
Presales, POC & Delivery Coordination
Coordinate presales activities including:
Demo planning
Requirement gathering
Proposal tracking
POC/Pilot execution
Ensure smooth handover from presales to implementation and AMS/support teams.
Monitor delivery quality, timeline, resource allocation, and customer satisfaction.
Support continuous improvement of delivery and collaboration processes.
Strategic Initiatives & Process Improvement
Identify operational gaps and drive scalable process improvements.
Build reusable frameworks, templates, SOPs, and reporting mechanisms.
Support localization initiatives for Japanese market readiness:
Product localization
Workflow adaptation
Japanese business process alignment
Customer support readiness
Contribute to long-term operational scaling for Japan business growth.
Job Requirement
Experience
3+ years of experience in:
Program Management
Business Operations
Consulting
SaaS/Technology Project Management
AI/Digital Transformation programs
Experience working with enterprise customers or large-scale cross-functional programs.
Experience in Japan market or Japanese clients is highly preferred
Preferred Qualifications
Experience in AI/GenAI, SaaS, Contact Center, Automation, or Digital Transformation domains.
Experience working with Japanese enterprises or SI ecosystem.
PMP, Scrum, Agile, or equivalent certifications are a plus.
Japanese language capability (Business Japanese/N1) is highly preferred.
Experience coordinating offshore/onshore delivery models is a strong advantage.
Key Success Metrics
Number of successful POCs/Pilots converted to production.
Program delivery quality and timeline adherence.
Revenue/pipeline coordination support effectiveness.
Stakeholder satisfaction across JP & VN teams.
Operational efficiency improvements.
Customer retention and expansion support.
Top Benefits
Salary: Competitive, pay according to ability. Negotiation during the interview.
Social insurance and health insurance according to labor laws.
Creative, open-minded working environment that respects individuals
FPT Premium Care package
Activities and culture with FCI and FPT Corporation
Sponsor related courses and certifications
Dynamic, tech-driven, and collaborative workplace with exposure to advanced AI applications.
Work alongside top AI engineers and product innovators in a fast-growing ecosystem.
Working Environment
Working Location:
Site HN: 22nd Floor, Vinacomin Tower, No. 3 Duong Dinh Nghe, Cau Giay, Hanoi
