ABOUT VINDYNAMICS
At VinDynamics, we design safe, affordable, and intelligent humanoid robots to assist in everyday life — robots for everyone. Backed by Vingroup, Vietnam’s leading technology conglomerate, we are on a mission to make advanced robotics accessible, reliable, and beneficial for billions of people worldwide. By combining cutting-edge AI, world-class engineering, and human-centered design, we aim to seamlessly integrate robots into daily life — enhancing safety, productivity, and happiness at home and beyond.
Senior QA/QC Engineer is responsible for ensuring end-to-end quality of AI Robot and Conversational AI products. The role focuses on testing, evaluating, and continuously improving AI components such as ASR, TTS, LLMs, AI Agents, and RAG systems, while collaborating closely with Product, AI, Development, and Operations teams to ensure solutions meet standards for accuracy, performance, stability, security, and user experience before production deployment.
KEY RESPONSIBILITIES:
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Develop test strategies, test plans, test cases, test scenarios, and test data for AI Robot and Conversational AI products.
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Perform functional, integration, system, regression, and end-to-end testing throughout the product lifecycle.
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Evaluate the quality of ASR, TTS, LLM/AI Agents, and Knowledge Base/RAG systems against business and technical requirements.
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Manage defects, monitor release quality, analyze defect trends, and recommend continuous improvements.
QUALIFICATIONS
Relevant Education & Experience
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Bachelor's degree in Information Technology, Computer Science, Telecommunications Engineering, or a related field.
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Strong knowledge of software testing processes, defect management, and quality reporting.
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Hands-on experience in API, backend, integration, and end-to-end testing, with strong log analysis and system troubleshooting skills.
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Strong analytical thinking, ownership mindset, and ability to work effectively across multiple teams and functions.
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Understanding of AI quality metrics such as WER, CER, Accuracy, Latency, Hallucination Rate, and Response Quality.
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Proficiency in Python, SQL, Postman, JMeter, or test automation tools.
BENEFITS & COMPENSATIONS
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Attractive income, competitive and commensurate with individual capabilities.
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13th-month salary, gifts on public holidays and special occasions, and performance-based bonuses.
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Meal allowance, annual company trips, health insurance, and exclusive benefits within the Group’s ecosystem
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Clear career development opportunities aligned with the company’s growth, with access to training programs based on capability and job role.
