Open to candidates currently in Vietnam with long-term relocation aspirations to Japan
JOB DESCRIPTION
We are seeking an experienced Business Development – Senior / Team Lead to drive revenue growth and expand our client base in the Japanese market. The ideal candidate will have deep expertise in IT services business development with strong knowledge of the Japanese market and culture. This role requires a passion for building strong client trust and long-lasting relationships. High performers will have opportunities for accelerated career growth and leadership roles within GEM Japan.
KEY RESPONSIBILITIES
1. Business Growth
Identify and develop new business opportunities and client networks to drive revenue growth in Japan
Create and implement business strategies and detailed plans to achieve revenue goals
Build and maintain a strong project pipeline and manage opportunities through to project hand-off
2. Client Relationship Management
Develop and maintain strong relationships with existing clients, ensuring high client satisfaction
Proactively identify upselling and cross-selling opportunities
Lead client engagement activities, including business trips and events
Effectively resolve client issues and complaints in a professional manner
3. Support Team Growth
Participate in recruiting, selecting, and training new sales team members alongside leadership
REQUIRED SKILL AND EXPERIENCE
Bachelor’s degree in Business Administration, Foreign Trade, Marketing, IT, or related field
Native-level Japanese communication ability with JLPT N2+ and deep cultural understanding
Minimum 4 years’ experience in a similar role and at least 5 years working with Japanese clients in IT outsourcing or related industries
Experience preparing business proposals and presentations, proficient with office tools (PowerPoint, Excel, Email, etc.)
Strong negotiation, communication, and problem-solving skills
Leadership and team management ability
Proficient in customer research tools such as networks, forums, social platforms, CRM, and digital email marketing
Willingness to travel domestically within Japan or Vietnam when required
BENEFITS
Salary: Negotiable
Probationary period with 100% official salary
Performance review once per year in April
Performance bonuses twice per year (July and December)
Social insurance coverage in accordance with applicable laws
Transportation allowance provided
Housing allowance and one round-trip airfare to home country per year
Support for certification exam and training costs in accordance with company policy
Clear career development orientation and promotion opportunities
Young, dynamic, and professional working environment
Flexible working hours: Monday to Friday, 10:00 AM – 7:00 PM (JPT)
