About Us

Hello Clever is building the next generation of payments and loyalty infrastructure by turning every transaction into growth for merchants. We’re an AI-powered fintech operating across 22+ markets, helping businesses move money in real time and convert payments into measurable outcomes like higher repeat rates, bigger baskets, and smarter customer engagement. Our platform combines local account-to-account rails, embedded cashback & loyalty products, and powerful data intelligence (Clever AI) so merchants can launch offers, optimise ROI, and scale faster – all through a single integration. We’re also proud to be recognised on the global stage including being named Australia’s fastest-growing fintech, Top 100 Forbes Asia, ranked in the AFR Fastest-Growing Companies, and selected for Inc. Magazine’s Best in Business alongside some of the most iconic companies in the world. We build payment, payout and treasury products across multiple markets, currencies and local payment rails. Our platform supports merchants, platforms and marketplaces operating across cards, alternative payment methods, account-to-account payments and real-time payment networks.

The Role

The Director of Technology will lead technical direction, architecture and engineering capability in Vietnam. Vietnam is a major technology hub for Hello Clever. The team builds global products for the markets we operate in today and the platform capabilities we need for the countries and payment networks we enter next. You will work closely with the CTO, Head of Product and Engineering/Delivery Leads to turn product, customer and market priorities into systems that are secure, scalable and built to last. The Head of Product owns product direction and roadmap priorities. Engineering/Delivery Leads own day-to-day execution, team capacity and delivery. The Director of Technology owns technical direction, architecture, standards and the long-term platform capabilities behind the product. This is a hands-on leadership role for someone with strong technical judgement and deep experience in payments, fintech and AI. You will stay close to major architecture decisions, platform risks, technical quality and the systems that underpin Hello Clever’s growth.

What You Will Own

1. Technology strategy: Partner with the CTO to shape and execute Hello Clever’s technology strategy across payments, payouts, treasury, data and AI, translating business and product priorities into technical direction and platform capabilities.
2. Technology leadership: Build Vietnam into a global technology hub capable of owning major products and platform domains end to end. Establish strong architecture and engineering standards, and develop senior technical leaders across the team.
3. Platform architecture: Lead the architecture and evolution of our core payment, settlement, reconciliation and treasury platforms, including cards and acquiring, alternative payment methods, account-to-account and real-time payments, local payment rails and AI-enabled capabilities.
4. Partner integrations: Work closely with the Partnerships team and lead the technical side of integrations with payment providers, banks, card schemes and other financial infrastructure partners, from technical design and due diligence through to launch.
5. Global scale: Ensure our technology can expand into new markets, currencies, payment methods, partners and regulatory environments while keeping the platform scalable, reusable and maintainable.
6. Technical excellence: Drive architecture, security, reliability and technical quality across the platform. Partner with Security, Compliance, Product and Engineering/Delivery teams to meet requirements including PCI DSS, SOC 2, ISO 27001 and data residency across multiple jurisdictions.

What We Are Looking For

1. 5-8 years of senior technology leadership experience in fintech, payments, banking or financial infrastructure, with a strong background in software engineering, architecture or platform engineering.
2. Deep understanding of payment architecture and ecosystems, including cards and acquiring, alternative payment methods, real-time and account-to-account payments, local rails, orchestration, settlement, reconciliation, disputes and failure recovery.
3. Experience building and operating secure, highly available financial products and platforms across multiple markets, currencies and regulatory environments.
4. Strong experience with cloud architecture, preferably Microsoft Azure, including distributed systems, APIs, event-driven architecture, data platforms, security, resilience and scalability.
5. Practical experience applying AI and machine learning in production environments, including building or integrating AI-enabled products and platform capabilities.
6. Strong judgement across architecture, security, reliability and technical risk, with the ability to balance long-term platform investment with immediate commercial and delivery priorities.
7. Proven ability to work across Product, Engineering, Partnerships and executive teams, develop senior technical leaders and build strong engineering capability. Professional or native-level fluency in English.

Why join Hello Clever?

• High-Growth Fintech - Be part of a company leading the future of real-time payments and loyalty solutions and build the technology behind a global payments platform.
• Global impact - We’re live in 22+ markets and growing fast. Lead the evolution of payment, payout and treasury infrastructure across multiple markets and have a direct impact on how Hello Clever enters new markets and scales globally.
• Category-defining product - Real-time payments, instant cashback, AI-powered merchant tools. Work across cards, alternative payment methods, real-time payments and local payment rails.
• Mission-driven - We’re here to make money smarter, fairer and faster for everyone. Shape how AI is used across products, engineering and operations!
• Dynamic Culture - Join a passionate, results-driven team that values innovation and collaboration. Work directly with senior product, engineering and executive leaders and help shape a major technology hub in Vietnam!

Benefits & Perks

• Leave that supports real life – Enjoy Birthday Leave and Menstrual Leave in addition to your standard annual leave.
• Invest in your wellbeing and growth – Receive an annual Wellness and Development Allowance to use toward what helps you feel and perform at your best.
• Technology support – Access a Technology Allowance to help you create a productive working setup.
• Flexible hybrid working – Enjoy the balance of collaborating in person and working remotely.
• Celebrate together – Connect with the team through quarterly social events and our annual company trip.

How to Apply

We like to keep things simple, but we also want to make sure this is the right fit for both of us. Here’s what to expect:

• Phone Call – Chat our P&C team to get to now each other
• Virtual Chat – A casual video call to get to know you, your experience, and what makes you tick.
• Meet the Team & Present Your Thinking – to see if we vibe and chat about how you’d make this role your own. This will include a short presentation where you’ll bring some ideas to life (nothing scary, we promise).

Direct applicants only, no agencies.