Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in just under 3 years. Our mission now is to build direct-to-consumer brands and increase customer lifetime value.

As a Project Coordinator, you will play a vital role in nurturing the creative content production process alongside our talented network of freelancers. In this position, you’ll act as a supportive bridge between Content Owners, models, and studios, helping to ensure that every project is executed smoothly and meets our shared standards of quality and timeliness.

We are seeking someone who thrives on organization, clear communication, and the ability to see projects through from briefing to final delivery. If you excel at managing multiple moving parts while maintaining attention to detail, this role offers the stability and clarity you are looking for.

Project Coordination & Execution

• Lead the coordination of model & studio bookings per month, ensuring every project runs smoothly from start to finish.
• Collaborate closely with the content team and talents on the creative brief to capture the required footage.
• Monitor each project’s lifecycle—from confirmation to final delivery—keeping everything on track and on time.
• Maintain up-to-date project documentation and proactively flag any risks or delays.

Communication

• Explain clearly the creative requirements and resolve any questions or concerns during production.
• Cultivate long-term relationships with top-performing talent to build a high-quality, reliable freelance network.

Quality Control & On-Time Delivery

• Review and validate all content to ensure it meets creative briefs, brand standards, and technical specifications.
• Coordinate reshoots or revisions efficiently when needed, maintaining quality without compromising timelines.
• Ensure every project is delivered on time and at expected quality, while proactively identifying and resolving potential issues.

Admin, Contracts & Reporting

• Prepare, manage, and track all talent contracts, agreements, and payments.
• Maintain accurate and well-organized records of bookings, deliveries, and invoices.

• 2+ years of experience in project coordination, production management, or similar roles
• Strong English communication skills (IELTS 6.5+ or equivalent)
• Proven ability to manage multiple projects simultaneously
• Excellent organizational and time management skills
• Experience with project management tools (Google Sheets, Trello, etc.)
• Strong attention to detail and commitment to quality

Bonus

• Background in creative production, fashion, or e-commerce
• Experience working with freelancers or creative talent
• Basic Chinese language skills are a plus
• Understanding of video/photo production workflows
• Familiarity with content creation for social media

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• Attractive salary, bonus, fair and transparent scheme, total income up to $1.500/month
• Annual profit-sharing based on company performance and business growth. 
• Guaranteed 13th month salary
• Full salary & social insurance package during probation
• 12 days of paid annual leave + 3 well-being days off
• Global health insurance package for yourself
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly/quarterly/annual company events
• General & sponsored company upskilling programs
• Other benefits in accordance with Company's Policy and Vietnam Labor Laws