Overview

The Senior HR Specialist drives internal HR governance and HR system modernization. This role focuses on establishing a compliant, low-risk policy framework through official labor regulation filings while partnering with the Head of Business Operations to execute a seamless HR tech migration with high data integrity.

Responsibilities:

1. HR Governance, Labor Compliance & Employee Relations (40%)

• Policy & Legal Registration: Draft, update, and officially register mandatory documents with authorities to guarantee 100% legal compliance.
• Risk Management & Audit: Audit employment contracts and internal policies to ensure alignment with Vietnamese Labor Law and mitigate legal exposure.
• Employee Relations: Handle employee grievances and disciplinary matters to foster a fair workplace environment.

2. HR System Modernization & Data Privacy (30%)

• System Migration: Co-lead HR tech platform transitions with the Head of Business Operations to improve operational efficiency.
• Data Integrity & Governance: Enforce data privacy standards and direct data clean-up projects to maintain 98%+ data accuracy.
• Process Automation: Streamline core HR workflows into the new system to enable employee self-service and reduce manual processing time by 30%.

3. Core C&B & HR Operations (25%)

• Payroll & Benefits: Direct monthly payroll execution, mandatory social insurance, leave tracking, and benefit programs with zero-error precision.
• Performance & Grading: Facilitate KPI/OKR evaluation cycles and manage complex compensation structures.
• HR Analytics: Deliver headcount, turnover, and salary analytics to support executive decision-making.

4. Operational Support (5%)

• Collaborate on cross-departmental initiatives and provide general operational support.

Requirements

Qualifications

• Education: Bachelor’s degree in HR, Business Administration, or a related field.
• Experience: 7+ years in HR (C&B, ER, or HR Generalist roles). Talent Acquisition (TA) experience is a plus. Minimum 2 years in a Senior or Lead Specialist capacity.
• Labor Law & Compliance: Expert knowledge of Vietnamese Labor Law, Social Insurance regulations, and payroll compliance.
• HR Expertise: Proven track record in executing complex HR processes, designing compensation/salary structures, and managing KPI/OKR frameworks.
• Languages: English fluency (written and spoken) for policy drafting and stakeholder communication.

Core Competencies

• Communication & Negotiation: Strong persuasion skills to resolve internal disputes and manage employee relations smoothly.
• Confidentiality & Precision: High attention to detail with strict adherence to data security standards.
• Strategic Partnering: Ability to collaborate with business leads on workforce planning and process optimization.

Why You'll Love Working Here?

• At least 15 annual days of a year.
• Full contributions for Social, Health, and Unemployment Insurance (SHUI) based on 100% of your base salary.
• Comprehensive private healthcare package.
• Salary review TWICE a year + performance bonus.
• Flexible working hours/ Hybrid working style (WFH 3 days/week).
• Company-provided Macbook.
• Opportunities for business trip to Japanese partner company and HQ office.
• Drinks and Snacks at the office & monthly allowance for team activities.
• Financial support for professional certifications (AWS, PMP, etc.), buying technical books, or taking courses on platforms like Udemy or Coursera.