ABOUT ONE MOUNT
One Mount is Vietnam's largest technological ecosystem that creates solutions along the entire value chain, starting with retail, distribution, real estate, and financial services. Our mission is to build Vietnam's most trusted ecosystem, empowering all people and businesses to realize their full potential at the intersection of technology and humanity.
ABOUT ONEHUB
OneHub is building an AI-Native platform that connects customers, agents, organizations, and service providers across the real estate ecosystem. We combine market intelligence, AI assistance, and collaboration tools to help people discover opportunities, make informed decisions, and get things done.
Our product experiences span Customer Portal, Agent Portal, and Operations Portal, serving different users across connected workflows.
YOUR ROLE
As a Senior Product Designer at OneHub, you will take ownership of complex product design challenges, from identifying the right problems to delivering high-quality product experiences.
We are looking for a hands-on designer who combines strong product thinking, excellent design craft, and AI-native ways of working. You are expected to work independently, influence product decisions, challenge assumptions, and drive meaningful outcomes rather than simply execute design requirements.
MAIN RESPONSIBILITIES
1. Product Discovery & Problem Solving:
- Lead design discovery to understand user needs, business goals, and product opportunities.
- Frame problems, challenge assumptions, and identify the most valuable problems to solve.
- Translate user research, behavioral data, market insights, and business context into actionable design directions.
- Partner with Product Managers, Engineers, Data teams, and Business stakeholders to evaluate opportunities and make informed product decisions.
2. End-to-End Product Design
- Independently own the design process from problem framing, user journeys, and information architecture to interaction design, high-fidelity UI, prototyping, and implementation.
- Design intuitive experiences for complex workflows, multiple user roles, and connected products.
- Simplify complex information and business processes without compromising usability or functionality.
- Deliver polished interfaces with strong visual hierarchy, interaction quality, consistency, and attention to detail.
- Balance user needs, business impact, and technical constraints when making design trade-offs.
3. AI-Native Experience & Rapid Prototyping
- Design AI-powered experiences that help users make better decisions and complete tasks more effectively.
- Explore human–AI interactions, including AI recommendations, automation, user control, transparency, and error recovery.
- Leverage AI-powered design and development tools to accelerate ideation, build functional prototypes, and validate solutions.
- Experiment with emerging technologies and continuously improve design workflows, speed, and quality.
4. Product Quality & Continuous Improvement
- Collaborate closely with Engineering to maintain design quality throughout implementation.
- Validate design decisions through usability testing, user feedback, and product data.
- Continuously improve shipped experiences based on actual user behavior and product outcomes.
- Contribute to scalable Design Systems, reusable components, interaction patterns, and design standards.
5. Design Leadership & Ownership
- Independently drive complex design initiatives with minimal supervision.
- Communicate design rationale, influence stakeholders, and facilitate alignment across functions.
- Provide constructive feedback, mentor other designers, and help raise the team's design standards.
- Take accountability for design quality and the outcomes of your work, not just design deliverables.
REQUIRED EXPERIENCE & SKILLS
- Minimum 5 years of professional product design experience, with a strong portfolio demonstrating senior-level ownership of complex digital products.
- Strong product thinking: Ability to understand business models, user needs, product strategy, and translate ambiguous problems into effective solutions.
- Excellent UX/UI craft: Strong expertise in interaction design, visual design, information architecture, and designing intuitive experiences for complex systems.
- Systems thinking: Ability to design connected experiences across multiple roles, workflows, states, and data contexts.
- AI fluency: Practical experience using AI tools to accelerate research, ideation, prototyping, or design implementation, with the judgment to evaluate and improve AI-generated output.
- Research & analytical thinking: Ability to validate assumptions, interpret qualitative and quantitative insights, and make evidence-based design decisions.
- Advanced Figma proficiency: Including prototyping, components, and Design Systems.
- Independent ownership: Proven ability to lead end-to-end design initiatives, navigate ambiguity, prioritize effectively, and make informed trade-offs.
- Communication & influence: Ability to articulate design decisions, challenge requirements constructively, and collaborate with cross-functional teams and senior stakeholders.
NICE TO HAVE:
- Experience designing AI-powered products, AI Agents, copilots, or intelligent automation workflows.
- Experience with B2B platforms, marketplaces, financial services, real estate technology, or complex enterprise products.
- Familiarity with HTML, CSS, JavaScript, APIs, or AI-assisted coding and prototyping tools.
- Experience building and scaling Design Systems or improving design-to-development workflows.
BENEFITS AND PERKS
Salary & Allowances
- 13-month salary with annual performance bonus, project incentives, sales incentives (based on position)
- Lunch allowance: 730.000 VND/month
- Special occasion bonus: 2.500.000VND/year
- Annual leaves: Up to 20 days/year (based on levels)
- Health: Social insurance, premium health insurance, yearly health check
- Laptop, screen and other needed facilities/accounts/tools for work
Career Growth
- Yearly salary review and promotion
- Diverse career path: Management or Expert and functions rotation opportunity
- Free learning sources in Udemy, Coursera, O'Reilly platforms; internal workshop, certification sponsorship, and exclusive mentoring from C-levels
- Recognition and awards at team and organizational levels.
- Grow your career with opportunities across the dynamic ecosystem of Techcombank & Masterise Group.
- Access special loan offers with competitive interest rates and flexible grace period options tailored to your financial needs.
Working Environment
- Open & collaborative working space fosters both individual focus and teamwork activities
- Young, dynamic, and collaborative working atmosphere
- Unwind zones: gaming, table tennis, yoga, gyms, bath rooms.
- Personal lockers with QR code access.
- Quarterly/yearly teambuilding & engaged internal events.</
