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Summary

We are looking for a strategic yet hands-on Human Resources Manager (HRM) to lead Citics’ people and performance systems as we scale into a multi-entity proptech–fintech ecosystem.

This role is ideal for an HR leader who combines strategic vision with strong execution and data-driven decision-making. You’ll partner with the CEO and leadership team to shape the organization, strengthen the talent engine, and build scalable HR frameworks that drive growth and efficiency.

The HRM will oversee both Human Resources and Administration, ensuring operational excellence, transparency, and a workplace where people can perform and thrive.

Key Responsibilities

Strategic Partner & Workforce Planning:

• Work closely with the CEO and leadership team to translate business objectives into workforce strategies and organizational structures.
• Design and manage manpower planning to ensure optimal headcount allocation and cost efficiency.
• Lead HR budgeting, headcount forecasting, and reporting to support data-driven management decisions.

Performance & People Systems:

• Build and continuously improve the Performance Management System (OKRs, KPIs) across all business units.
• Ensure alignment between performance, competency frameworks, and reward mechanisms.
• Partner with line managers to review performance insights and ensure fair, transparent evaluation cycles.

Talent Acquisition & Development:

• Strengthen recruitment strategy and employer branding to attract ambitious professionals across real estate, finance, and technology sectors.
• Oversee the whole recruitment process, from planning and sourcing to offer management and onboarding.
• Partner with L&D and business leaders to identify future leadership pipelines and key capability gaps.

Total Rewards (Compensation & Benefits):

• Design and standardize competitive Compensation & Benefits structures that reward performance and retention.
• Manage salary bands, bonuses, and incentive schemes based on business performance and market benchmarks.
• Ensure accurate and compliant payroll, insurance, PIT, and other HR operations.

Culture, Engagement & Administration:

• Uphold and integrate Citics’ core values — Innovation, Ownership, Transparency — across all HR frameworks and people practices.
• Partner with the Culture & Internal Communications team (under Marketing) to strengthen cultural alignment through internal initiatives and engagement programs.
• Oversee office administration to ensure an efficient, compliant, and inspiring workplace.

Required Qualifications and Skills

• 8+ years of HR experience, including 4+ years in a managerial role.
• Experience in a fast-growing startup, scale-up, or dynamic organization is highly preferred.
• Proven track record in Performance Management, Compensation & Benefits, and Recruitment.
• Hands-on experience managing HR operations for teams of 300+ employees.
• Strong understanding of labor law, compliance, and payroll systems.
• Data-driven, organized, and execution-focused.
• Quick-thinking and adaptable, with a growth mindset that thrives in a fast-paced environment.

What We Offer

• A high-impact role where you’ll shape the people and culture foundation of one of Vietnam’s leading proptech–fintech platforms.
• Full ownership to design and implement HR systems that scale with the company’s growth.
• Direct collaboration with the CEO and leadership team in strategic decision-making

How to Apply

If you are a good candidate for the position, we invite you to forward your CV to [email protected]. If your profile matches our expectations, we will contact you right away. If you need more help, please contact us at 02873034343.

About Citics

Citics is a comprehensive and pioneering real estate technology platform in Vietnam, built on big data, AI, and seamless digital solutions. By integrating valuation, mortgage referral, property transactions, and investment services into a single platform, Citics simplifies and enhances transparency across the entire real estate journey. Today, Citics operates in over 30 provinces, has digitized more than 33 million properties nationwide, and partners with over 80% of the leading banks in Vietnam. This strong foundation affirms Citics’ position as a trailblazer in the digital transformation of Vietnam’s real estate market.

Facebook: https://www.facebook.com/Citics.vn

Website: https://citics.vn/