Thiết kế flow, phát triển và triển khai ứng dụng AI Agents, LLM và RAG pipeline phục vụ khách hàng toàn cầu tại FCI.
Yêu cầu
Tối thiểu 2 năm kinh nghiệm phát triển Machine Learning hoặc AI
Nắm vững LLM, Generative AI và có kinh nghiệm xây dựng hệ thống RAG
Kỹ năng lập trình Python vững chắc
Kinh nghiệm với framework LLM (LangChain, LlamaIndex) và vector database
Kỹ năng tiếng Anh tốt cả nói và viết
Trách nhiệm
Thiết kế, tối ưu luồng hội thoại, luồng tự động và tích hợp công cụ cho AI Agent
Phát triển và triển khai ứng dụng AI dựa trên LLM, bao gồm pipeline RAG và tối ưu prompt
Đánh giá LLM và hệ thống RAG; giám sát production, sửa phản hồi sai lệch
Xây dựng công cụ nội bộ tự động hóa triển khai và vận hành các dự án AI
Có thì tốt
Kinh nghiệm thực hành về Xử lý ngôn ngữ tự nhiên (NLP)
Kinh nghiệm với công cụ điều phối Agent (n8n, LangGraph, Flowise)
Nền tảng về ngôn ngữ học hoặc viết nội dung/hội thoại
Lương và phúc lợi
Bảo hiểm xã hội và bảo hiểm y tế theo luật lao động
Gói bảo hiểm FPT Premium Care
Gói hỗ trợ học tập cho con của công đoàn FCI
Tài trợ các khóa học và chứng chỉ liên quan
Tóm tắt bằng AI từ JD gốc, đọc JD gốc trước khi ứng tuyển.
FPT Smart Cloud (FCI) – a member of FPT Corporation, pioneers AI & Cloud solutions in Vietnam. FCI was founded with the mission to generating an immense leap in productivity and agility in business operations.
FPT Smart Cloud aims at leading the industry by focusing on building a firm technological foundation, developing diversified ecosystem products, and reaching global connectivity.
Customized to specific needs: Providing cloud-based products and solutions customized to each industry.
All-in-one Platform: Consolidating FPT Smart Cloud technology and diverse business solutions all in one platform. AI & Cloud services are a Unify eco-system.
Local market leadership: Outstanding Cloud and AI technology infrastructure and platform to help local businesses grow their products and services online.
Deliver the future: Help customers achieve business outcomes faster by integrating world-class processes and technology.
Key Responsibilities
Design and optimize conversation flows, automation flows, and tool-integration/operational workflows for AI Agents to meet each client’s requirements.
Develop and deploy AI applications powered by LLMs, including building RAG pipelines (data processing, embeddings, vector search, and prompt optimization) using vector databases and search/embedding tools.
Evaluate the performance and quality of LLMs and RAG systems.
Monitor production performance and proactively identify and fix operational issues and inaccurate or off-target AI responses, covering latency, cost, reliability, and response quality.
Combine programming (Python, vector databases) with linguistic analysis to “teach” AI Agents to respond accurately and naturally, minimizing hallucination.
Build and optimize internal tools that automate the deployment and operation of AI projects.
Propose and implement platform improvements based on market trends and customer feedback.
Research, evaluate, and adopt emerging LLM technologies, frameworks, and best practices.
Requirements
Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
Minimum 2 years of experience in Machine Learning or AI development.
Hands-on experience in Natural Language Processing (NLP) is highly preferred.
Solid understanding of Large Language Models (LLMs) and Generative AI technologies.
Experience building production-grade RAG systems.
Strong Python programming skills.
Experience with one or more LLM frameworks such as LangChain or LlamaIndex.
Familiarity with vector databases and semantic search technologies.
Interest in or background in linguistics, applied language studies, or dialogue/content writing is a plus, to help refine AI response accuracy, tone, and naturalness.
Experience with agent/automation orchestration tools (e.g., n8n, LangGraph, Flowise) is a plus.
Understanding of embeddings, transformers, prompt engineering, and retrieval pipelines.
Experience working with REST APIs and backend development.
Good problem-solving, analytical, and research skills.
Strong written and spoken English communication skills.
Top Benefits
Salary: Competitive, pay according to ability. Negotiation during the interview.
Social insurance and health insurance according to labor laws.
Creative, open-minded working environment that respects individuals
FPT Premium Care package
Activities and culture with FCI and FPT Corporation
Study support package for children of FCI union
Sponsor related courses and certifications
Working Environment
Working Location:
Site Hanoi:22nd Floor, Vinacomin Tower, No. 3 Duong Dinh Nghe, Cau Giay, Hanoi
Working hours:
8h30 AM – 12h00 PM
1h00 PM – 5h30 PM
Working days: Monday to Friday (weekends off)
Contact Person
Pham Thi Ha My (Ms.) – Talent Acquisition Team Leader Email: [email protected] Phone: 0962456194 FPT Smart Cloud (FCI) Co., LTD Address: 7th Floor, FPT Tower, No. 10 Pham Van Bach, Cau Giay Dist, Hanoi Websites: FPT Cloud | FPT AI
