Quản lý đội ngũ bán hàng đa địa điểm, chịu trách nhiệm kết quả doanh số, vận hành và phát triển nhân sự tại thị trường Việt Nam.
Yêu cầu
Tối thiểu 5 năm dẫn dắt đội nhóm lớn trong ngành bán lẻ/dịch vụ tăng trưởng nhanh, có kinh nghiệm đa địa điểm
Tư duy dữ liệu, giải quyết vấn đề phức tạp, quản lý đa dự án và tuân thủ deadline quan trọng
Tiếng Anh và tiếng Việt thành thạo (viết, nói, phân tích), kỹ năng bán hàng mạnh
Trách nhiệm
Dẫn dắt, đào tạo, huấn luyện và động viên đội ngũ quản lý cấp trung tại các địa điểm bán lẻ và giao xe
Xây dựng chiến lược tăng trưởng doanh số, tối ưu quy trình bán hàng và giao xe để nâng trải nghiệm khách hàng
Tuyển dụng, onboard, kế hoạch thừa kế và giữ chân nhân tài; thiết lập mục tiêu, theo dõi KPI và phản hồi liên tục
Đảm bảo tuân thủ an toàn, bảo mật, quy trình đăng ký xe và chỉ tiêu vận hành; báo cáo định kỳ cho lãnh đạo cấp cao
Có thì tốt
Đam mê sứ mệnh của Tesla
Kinh nghiệm cải tiến liên tục quy trình vận hành và tăng tỷ lệ chuyển đổi đơn hàng chờ
Tóm tắt bằng AI từ JD gốc, đọc JD gốc trước khi ứng tuyển.
What to Expect
The Sales Manager is responsible for the sales results, delivery execution and team development within their designated market. The Sales Manager will achieve high yield by leading, developing, and hiring effective local teams, ensuring operational standards are met on a consistent basis and leading strategic business planning within their market. They will communicate effectively and be able to translate strategic themes into concrete action plans while providing clear and consistent feedback. Ultimately, the Sales Manager is responsible and accountable for the operational success of their market, driving brand awareness, market share, profitability and customer experience. The role requires a strong people leader with superior problem-solving skills, self-motivation, and agility to prioritize and shift focus as needed.
What You’ll Do
Lead, develop, coach and motivate high performing teams
Directly manage a team of people-leaders across field retail and delivery locations
Reinforce a culture of leadership and team excellence: training standards, succession planning, talent acquisition and employee retention
Spend time on locations to provide coaching, and in-the-moment feedback to management and senior team leaders
Set clear team targets and individual goals; hold teams accountable by driving performance
Source, recruit, hire, and on-board top talent
Create a culture of employee engagement and recognition of high performers
Develop and reinforce high operational standards by coaching through and reinforcing targets
Maintain and reinforce Safety and Security standards by partnering with EH&S, Workplace and Security teams
Develop and execute strategy to drive sales growth in the region
Create a continuous improvement culture by actively collecting feedback, testing strategies, and improving vehicle and customer flow in each sales and delivery location
Demonstrate fluency and reinforce requirements in the local market’s Sales and Registration requirements and processes
Seek out opportunities to increase delivery yield through campaigns targeting our existing order backlog to increase conversion rate.
Review and implement opportunities to operate more efficiently, reduce costs, and improve employee productivity.
Partner with senior leadership to optimise sales and delivery processes that enhance the customer experience
Utilize reports and dashboards to provide feedback to management on strategic direction, as well as execute process management changes
Keep senior leadership informed through a regular clear and concise updates
Ensure operational teams across the market are aligned with HQ directives, processes and system training programs.
Develop and implement best practices for customer communication and education pre-delivery to increase team productivity and drive efficient, high-yielding sales and delivery operations.
What You’ll Bring
At least 5 years of experience leading large teams in a high-growth, retail or service-focused industry with multi-site experience
Demonstrated ability to inspire, influence, and hold teams accountable to business goals
Ability to prioritise, manage multiple projects, and adhere to business-critical deadlines
Innovative – unfazed by change, hungry to learn, resourceful
Driven – effective at using data, logic, and instincts to identify problems and execute solutions; Experience running complex processes
Open-minded, collaborative and team-oriented attitude with the ability to think outside the box for solutions to complex challenges
Trustworthy – Passionate dedication and ethical approach to management and operations
Collaborative - Successful history of building relationships; evidence of being a well-respected, trusted partner, and someone others want to work with
Passion for Tesla’s mission
Excellent analytical, verbal and written English and local communication, and sales skills
