Mô tả công việc
Position Summary / Primary Purpose of the Position (In Brief - why does this position exist?):
The Database Engineer is responsible for the secure and effective operation of all databases of all BUs, related applications, and software that is used within a wide range of CRV. This position is a stakeholder facing role and requires that you establish and manage expectations within the business and drive the IT team to achieve those expectations to a high standard.
Key Duties & Responsibilities (but not limited to)
• Optimize databases to improve performance
• Develop, manage, and test database back-up and recovery plans
• Design develop and maintain business reports for other departments
• Design and write queries to extract data for ad hoc requests from other departments
• Write and maintain database design documents
• Monitor Quality Acceptance testing and User Acceptance Testing of the database
• Troubleshoot and provide root cause analysis of major incidents and problems
• Internal team training on anything database related
• Maintain and administer databases in the test and staging environment
• Prepare database deployment scripts and assist with production deployment
• Assist Developers and Testers with database activities
• Implementing and managing backup/Restore/DRP procedures
• To implement quality processes within IT to ensure that the processes are properly adapted and implemented within the IT operational teams.
• Follow up the processes:- Incident Management, Problem Management, Configuration Management, Release Management.
• Owner of the Incident, Request, Change and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement
activities when required.
• As the owner of the escalation process the System Manager will take ownership of major incidents to ensure coordination of resolving parties, effective communication to
stakeholders, and post-incident review.
• Monitor, control, and support service delivery; ensuring systems, methodologies, and procedures are in place and followed.
• Be accountable for the quality of Service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated
systems.
• Drive internal and third-party service review meetings covering performance, service improvements, quality, and processes.
• Report to Infrastructure Supervisor to provide regular updates on the status and progress of the database projects and initiatives.
Yêu cầu công việc
• Bachelor’s degree in Computer Science, Information Technology, or another related field.
• 4+ years previous Managed Big Scale system in variate platform: Linux/Open-Source
• Minimum of 4+ years’ experience in database development and administration.
• Strong experience in Database Performance Tuning and Query Optimization
• Good experience in SQL Server, Oracle, PostgreSQL, NoSQL…
• Demonstrated in IT Service Management functions, including but not limited to Incident Management, Problem Management, Knowledge Management, Service Requests and Outage Response/Resolution
• Have an extremely positive/cheerful 'can-do' attitude
• Good team player, proactive character and able to multitask.
• Long-term, confidential and commitment
