Business Analyst (BA)

Job Description

• Research and analyze project requirements in the domains of loyalty, gamification, advertising, etc.
• Prepare business requirement documents, use cases, wireframes, and workflows for the development team.
• Support project management in planning and implementation.
• Assist QA/QC teams in building complete and accurate test cases.
• Coordinate UAT sessions, monitor progress, and report results.
• Create user manuals, conduct product training, and support clients post-deployment.
• Communicate effectively between clients and technical teams.

Requirements

• Bachelor’s degree in Information Technology, Economics, or related fields.
• 1–2 years of experience as a Business Analyst.
• Strong communication and conflict resolution skills across internal and external teams.
• Knowledge of databases, APIs, and software development processes.
• Experience with bug tracking tools and Agile/Scrum methodology.
• Detail-oriented, responsible, and eager to learn.