IT Technical Director

Mô tả công việc

We are a fast-growing IT outsourcing company. As we expand our product line and infrastructure, we’re looking for a Technical Director to join our team. You’ll work at the intersection of creativity, technology, and performance, helping to shape the future of our platform. 

If you're excited about solving challenging problems, delivering polished user experiences, and contributing to a fast-paced and innovative environment, we’d love to meet you. 

Key Responsibilities: 

Technical Leadership & Direction 

• Define and own the technical roadmap for your domain(s), aligned with group strategy and product goals. 
• Make and defend architectural decisions with clear rationale — balancing delivery velocity, scalability, compliance, and maintainability. 
• Set and enforce engineering standards: code quality, system design, security, and operational readiness. 
• Actively participate in design and architecture reviews across the broader engineering group. 
• Stay current with industry trends, tooling, and emerging technologies — bring relevant insights back into the team. 

People Leadership & Organizational Development 

• Lead multiple engineering teams (25+ people), providing clear direction, consistent feedback, and meaningful development opportunities. 
• Make people growth a primary responsibility — not a nice-to-have. Actively invest in the career development of every engineer in your function; track progress, create opportunities, and remove ceiling blockers. 
• Build and sustain a psychologically safe environment where engineers feel empowered to raise concerns, challenge decisions, share failures, and propose ideas without fear of judgment or reprisal. 
• Own hiring, onboarding, and retention for your engineering function — build the team you need to deliver. 
• Establish a culture of extreme ownership and accountability: problems in your domain are your problems, regardless of where they originate. 
• Identify and develop future technical leads and senior engineers; actively manage succession depth. 
• Work across cultural boundaries effectively — our teams operate across Vietnam and Europe.

Delivery & Execution 

● Own the delivery commitments for your domain — scope, timeline, quality, and post-release stability. 

● Remove blockers at the team and organizational level; escalate when necessary with a proposed resolution. 

● Drive measurable improvement in delivery throughput and engineering quality over time. ● Ensure systems under your ownership maintain production-grade operational standards: observability, incident response, SLAs. 

Cross-functional & Strategic Contribution 

• Collaborate with Product, QC, DevOps, and other technical directors to align delivery across the group. 
• Contribute to group-level technology strategy, platform evolution, and engineering hiring standards. 
• Represent the engineering function credibly with senior business stakeholders — translate technical complexity into business terms without losing substance. 
• Champion technology adoption — including AI-assisted engineering, automation, and modern tooling — across your teams.