Senior Delivery Manager

JD — Senior Delivery Manager (HCMC)

Full-time, permanent

About Vinova

Vinova is a Singapore-headquartered technology company. We deliver software solutions, project-based development and dedicated engineering teams for enterprise and public-sector clients across Singapore and APAC, with delivery centres in Ho Chi Minh City, Da Nang and Hanoi. We are scaling from a founder-led company into a regional technology organisation, and delivery leadership is central to that shift.

The Role

You will personally run delivery across a portfolio of concurrent client projects from Ho Chi Minh City. You are accountable for Quality, Cost and Delivery (QCD) on every project, and for your portfolio's contribution to Vinova's company-wide delivery KPIs.

This is a hands-on role, not an oversight-only position. You will be in the detail every day: running project ceremonies, reviewing plans and estimates, resolving technical and client issues directly, and stepping in to lead a project yourself when needed. You report to the Chief Delivery Officer, who sets delivery strategy and standards; you turn them into results on the ground.

Key Responsibilities

1. Hands-on Delivery Across Multiple Projects

• Personally own delivery of multiple concurrent projects (fixed-price and time-and-materials) on time, within budget and to quality standards, in line with contractual scope and commitments.

• Run delivery directly: lead sprint planning, reviews and client demos on priority projects, and step in as acting Project Manager when a project is understaffed or at risk.

• Build and maintain delivery plans, milestones, dependencies and release schedules across the portfolio. Balance priorities and shared resources between projects.

• Maintain risk and issue registers. Resolve issues directly where possible; escalate with clear options and recommendations when not.

• Manage scope change through formal change-request processes to protect project margin and client trust.

• Produce weekly status reports and steering-committee materials for clients and internal leadership.

2. Company KPI Accountability

• Deliver your portfolio's share of Vinova's company-wide delivery KPI targets, as set each financial year.

• Core KPIs include on-time delivery rate, project gross margin, billable utilisation, bench rate, client satisfaction (CSAT) and revenue delivered against plan.

• Track KPIs weekly. Spot deviations early and drive corrective action before they affect company results.

• Report KPI performance monthly to the Chief Delivery Officer, with root causes and recovery plans for any gap.

3. Technical Leadership & Quality

• Bring hands-on technical depth: review architecture, code, test coverage and release readiness yourself, not only through tech leads.

• Apply Vinova's SDLC quality gates, architecture review and DevSecOps standards on every project.

• Unblock teams on critical technical issues, challenge estimates and judge technical risk directly.

4. Client & Stakeholder Management

• Act as the primary delivery contact for client project owners, product managers and technical leads.

• Build long-term client relationships. Identify extension and upsell opportunities and pass them to Business Development.

• Handle escalations directly and protect both client outcomes and the team.

5. Presales Support

• Support the Chief Delivery Officer and Solutions team on RFPs, RFIs and tenders. Contribute WBS, effort estimates, staffing plans and delivery approaches.

• Validate that proposed scope, timelines and team structures are realistic before submission.

6. People & Resource Management

• Lead, coach and evaluate project managers, tech leads and engineers on your portfolio. Run regular 1:1s and contribute to performance reviews and career development.

• Forecast resource needs and coordinate with Resource Management and Talent Acquisition to staff projects on time.

• Optimise team allocation across projects to meet company utilisation and bench targets.

• Identify skill gaps and drive onboarding, training and knowledge transfer so teams are ready for client deployment.

Requirements

Must-have

• 10+ years in software development or IT services, including 5+ years in delivery or project management roles, with a hands-on engineering background (developer, tech lead or architect).

• Proven track record personally managing 5+ concurrent projects (fixed-price and time-and-materials) with a combined team of 30+ people.

• Track record of delivering against measurable KPIs: margin, utilisation, on-time delivery and client satisfaction.

• Experience delivering for international clients, ideally Singapore, Australia or other APAC markets.

• Hands-on technical skills in modern software engineering (web/mobile, microservices, APIs, cloud on AWS and/or Azure, CI/CD), still able to review code and architecture.

• Strong command of project financials: estimation, budgeting, margin tracking, change control.

• Fluent English, written and spoken, for client-facing communication and executive reporting.

• Experience leading teams across locations (onsite/offshore model).

Nice-to-have

• Public-sector or regulated-industry delivery experience (government, finance, healthcare).

• Exposure to cloud migration programmes (on-premise to cloud, monolith to microservices), including Azure Government Cloud or AWS.

• Background in an IT outsourcing or services company.

• Certifications: PMP, PMI-ACP, PSM/CSM, PRINCE2, or AWS/Azure architecture certifications.

• Experience contributing to tenders and fixed-price bids.

What Success Looks Like

Timeframe

Expected outcome

First 3 months: Full hands-on ownership of the assigned portfolio; weekly status, risk and KPI reporting running; key client relationships established

6 months: Portfolio tracking to company KPI targets (on-time delivery, margin, utilisation, CSAT); no unmanaged red projects; contribution to at least one bid

12 months: Portfolio meets or exceeds its share of annual company KPI targets; trusted delivery lead for key clients; PMs and tech leads developed under you

Why Vinova

• Senior leadership role with direct access to the executive team.

• Complex, high-visibility projects for Singapore enterprise and public-sector clients.

• Real influence on how delivery standards and governance are built as the company scales.

• Clear progression path under Vinova's Career Path Program.

• Competitive compensation and benefits.

How to apply: [Application link / email]