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Job	Địa điểm	Thời gian	Hành động
Senior Officer, IT Quality Engineering (40001138) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 4 ngày trước	Apply ↗
Senior Project Manager (40000695) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 1 tuần trước	Apply ↗
Senior Data Scientist (40000031) (TP. Ho Chi Minh, VN) TP. Ho Chi Minh, VN	TP. Ho Chi Minh, VN	Thấy 2 tuần trước	Apply ↗
Project Manager (50000248) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 3 tuần trước	Apply ↗
Expert, Software Engineering (40001156) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 3 tuần trước	Apply ↗
Expert, Business Analysis (40000041) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 3 tuần trước	Apply ↗
Expert, Business Analysis (40000041) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 3 tuần trước	Apply ↗
Expert, Software Engineering (40001156) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 3 tuần trước	Apply ↗
Chuyên gia, Khoa học Dữ liệu (Techcom Insurance) (TP. Hà Nội, VN) TP. Hà Nội, VN	TP. Hà Nội, VN	Thấy 4 tuần trước	Apply ↗
Senior Officer, Software Engineering (40001157) (TP. Ha Noi) TP. Ha Noi	TP. Ha Noi	Thấy 9/9/2026	Apply ↗
Expert, Data Engineering (40000062) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 26/8/2026	Apply ↗
Scrum Master (40000700) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 26/8/2026	Apply ↗
Senior Data Scientist (Techcom Insurance) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 25/8/2026	Apply ↗
Data Scientist (40000032) (TP. Ho Chi Minh, VN) TP. Ho Chi Minh, VN	TP. Ho Chi Minh, VN	Thấy 18/8/2026	Apply ↗
Expert, DevSecOps (40001146) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 14/8/2026	Apply ↗
Senior Officer, Data Translator (50000281) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 14/8/2026	Apply ↗
IT Auditor (For Data Governance)(40000068) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 11/8/2026	Apply ↗
Senior Data Architect (40000054) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 10/8/2026	Apply ↗
Chuyên viên Cao cấp Dịch vụ Viễn thông (0410) (TP. Hà Nội, VN) TP. Hà Nội, VN	TP. Hà Nội, VN	Thấy 6/8/2026	Apply ↗
Expert, IT Risk (Techcom Insurance) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 6/8/2026	Apply ↗
z_Chuyên viên cao cấp vận hành hệ thống mạng (TP. Hà Nội, VN) TP. Hà Nội, VN	TP. Hà Nội, VN	Thấy 6/8/2026	Apply ↗
z_Kỹ sư Cloud (TP. Hà Nội, VN) TP. Hà Nội, VN	TP. Hà Nội, VN	Thấy 6/8/2026	Apply ↗
Product Owner (40000669) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 4/8/2026	Apply ↗
Senior Manager, Data Engineering (40000059) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 4/8/2026	Apply ↗
Senior Product Owner (40000667) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 4/8/2026	Apply ↗
Senior Solution Architect (50000210) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 3/8/2026	Apply ↗
Chuyên gia Cao cấp Kiến trúc Giải pháp (40001547) (TP. Hà Nội, VN) TP. Hà Nội, VN	TP. Hà Nội, VN	Thấy 30/7/2026	Apply ↗
Chuyên viên Cao cấp Phát triển Phần mềm (40001157) (TP. Hà Nội, VN) TP. Hà Nội, VN	TP. Hà Nội, VN	Thấy 30/7/2026	Apply ↗
Chuyên viên cao cấp vận hành hệ thống mạng (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Cloud engineer (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Expert, Site Reliability Engineering (50000238) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Expert, Site Reliability Engineering (Techcom Life) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Expert, Software Engineering (40001156) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Senior Engineer, Back End Development 1 1 (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Senior Expert, Solution Architecture (40001547) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Senior Expert, Solution Architecture (Techcom Life) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Senior Officer, Data Translator (50000281) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Senior Officer, Information Security 3 (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Senior Officer, Software Engineering (40001157) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Senior Officer, Software Engineering (40001157) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Senior Officer, Technology and Digital Risk Management (40000876) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗
Senior Officer, Telecom Services (0410) (TP. Ha Noi, VN) TP. Ha Noi, VN	TP. Ha Noi, VN	Thấy 30/7/2026	Apply ↗

42 job

Techcombank

Expert, Site Reliability Engineering (50000238) (TP. Ha Noi, VN)

TP. Ha Noi, VNThấy 30/7/2026

Mở rộng

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Tóm tắt

Site Reliability Engineer (SRE)
Expert
8+ YoE
Ha Noi

Skills bắt buộc

Job Purpose

'Perform specialized tasks, provide special skills in daily monitoring of IT infrastructure / applications / services of critical services (ROC, COC,...) to ensure that critical services meet SLAs committed to the business; As well as in the process of handling alerts, try to restore services as quickly as possible as well as remaining issues to ensure the best service delivery to customers.

Key Accountabilities (1)

'Participate in monitoring and handling system alerts/incidents/problems:

- Perform 24/7 monitoring and handle alerts of services of the entire IT infrastructure/application/services. In case encounter difficulties, escalate to L3 for coordinated processing.

- Ensure projects/specialized operations departments provide adequate alert/incident handling instructions for new services before golive and periodically review and update existing alert/incident handling instructions.

- Responsible for periodically reviewing issues/vulnerabilities in IT infrastructure/applications/services within scope of responsibility

- Provide in-depth transfer skills in monitoring and handling alerts and critical IT service incidents

- Participate Lead the standardizing and developing relevant processes and regulations to ensure effective monitoring and handling of alerts/incidents.

- Coordinate with relevant units to promptly restore services/systems, investigate root causes, propose solutions and implement solutions.

- Participate in implementing changes across the software development environment, including on Prem and cloud.

Participate in building and optimizing centralized monitoring tools:

- Implement the development and promulgation of standards and operate centralized monitoring tools (Dynatrace, Grafana, Splunk...)

- Implement monitoring tool integration and support building monitoring dashboards for new IT infrastructure/applications/services

- Ensure projects/specialized operations departments provide adequate monitoring indicators/monitoring thresholds for new services before golive.

Key Accountabilities (2)

'System problem and incident management:

- Manage the lifecycle of IT incidents, including identifying, classifying, coordinating and resolving incidents according to SLAs

- Be the contact point during troubleshooting, ensuring effective communication among technical, operations and business departments

- Root cause analysis (RCA) after each incident, recommending preventive measures and process improvements. Coordinate with relevant teams to minimize downtime and improve system availability.

- Participate in developing and maintaining incident management processes according to standards and best practices

Key Accountabilities (3)

'Responsibilities in Risk Management and Compliance:

- Control and ensure the unit's activities comply with issued policies, regulations, procedures and instructions.

- Identify the unit's risks during operations, coordinate with relevant units to develop methods to measure, evaluate and minimize risks.

Report periodically to management levels and perform other tasks as directed by management

Key Relationships - Direct Manager

Head of IT Operation & Infrastructure

Key Relationships - Direct Reports

Key Relationships - Internal Stakeholders

Departments in company

Key Relationships - External Stakeholders

nhà cung cấp công nghệ, đối tác bảo mật, cộng đồng chuyên môn,...

Success Profile - Qualification and Experiences

'Qualifications

- Bachelor's degree or higher in finance, economics, banking, business administration, or computer science.

Experience

- At least 8 years in IT development and operations at a large enterprise.

Language Proficiency

- English, Level 3 (TOEIC = 550) / or as per company regulations from time to time.

Other Requirements

- International certification in Systems is an advantage.

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