Làm HR Operations Specialist tại ShopBack Việt Nam, phụ trách toàn bộ vòng đời nhân sự, lương thưởng, tuân thủ pháp luật và vận hành văn phòng. Báo cáo Head of HR SEA, làm việc độc lập, phối hợp chặt chẽ với team HR khu vực. Sử dụng…

Yêu cầu

Đại học HR/Kinh doanh hoặc ngành liên quan
Tối thiểu 4 năm kinh nghiệm HR operations/generalist, có làm payroll, BHXH, tuân thủ pháp lý
Am hiểu luật lao động, BHXH, PIT Việt Nam đủ để kiểm tra và tự lập payroll khi cần
Đã áp dụng AI/automation trong công việc (genAI, script, workflow), BambooHR là lợi thế, độ chính xác dữ liệu cao
Tiếng Việt lưu loát cho việc pháp lý/hợp đồng, tiếng Anh tốt nói/viết để cộng tác khu vực

Trách nhiệm

Tư vấn HR, quan hệ lao động, xử lý hợp đồng, nghỉ phép, khiếu nại theo luật lao động Việt Nam
Quản trị vòng đời nhân sự end-to-end trên BambooHR, kiểm soát dữ liệu đầu vào payroll, BHXH, PIT
Xác thực payroll, đối soát nhà cung cấp, duy trì hồ sơ tuân thủ, báo cáo chỉ số HR cho lãnh đạo
Vận hành văn phòng, cơ sở vật chất, an toàn, sự kiện team building, phối hợp IT và facilities khu vực

Có thì tốt

Kinh nghiệm môi trường startup/tech, quy mô khu vực APAC
Chứng chỉ HR chuyên nghiệp (PHR, SHRM-CP hoặc tương đương)
Kinh nghiệm xây dựng quy trình HR từ con số 0 hoặc scale up team

Lương và phúc lợi

Dựa trên hiệu suất
Cơ hội thăng tiến, tham gia hành trình scale global
Văn hóa cởi mở, hợp tác, phản hồi thẳng thắn
Làm việc với team đa quốc gia, tiếp xúc công nghệ AI/automation mới

Tóm tắt bằng AI từ JD gốc, đọc JD gốc trước khi ứng tuyển.

Our Journey

The ShopBack Group is Asia-Pacific's leading shopping and rewards platform, trusted by over 20 million active members across 13 markets, including Germany and the United States. Driven by the vision to make every day more rewarding, ShopBack saves members money and time with more ways to earn and more to do with what they earn, and empowers merchants and brand partners to effectively engage its members. Founded in Singapore in 2014, ShopBack now powers over US$5.5 billion in annual sales and half a million transactions a day for more than 20,000 online and in-store partners.

About the Role

We are looking for an HR Operations Specialist to be the in-country HR for our team in Vietnam. You will report to the Head of HR, SEA, who is based outside Vietnam, and work alongside regional HR Ops colleagues. That makes you the HR presence on the ground, working with a high degree of independence and with clear escalation lines behind you. You advise managers and employees, make sound calls on what policy doesn’t cover, and bring clear recommendations when something needs escalating.

You will also own the HR operations and workplace that keep our Vietnam team running. You will work closely with regional HR colleagues across Southeast Asia.

What You'll Own

HR Advisory & Employee Relations (Vietnam)

Be the first point of contact for Vietnam employees and managers on HR and people matters. Advise on policy and Vietnam labour law, and decide how to handle situations between the rules, such as contract questions, leave edge cases, and early-stage employee concerns.

Run early-stage employee relations intake and documentation. When you escalate, bring the facts, the risks, and a recommendation, not just a question.

Spot recurring issues and work with regional HR to fix root causes. Represent Vietnam’s local requirements in regional discussions and initiatives.

HR Operations

Own the employee lifecycle end to end (onboarding, contract administration, probation, renewals, transfers, exits) and the accuracy and integrity of HR data in BambooHR, which feeds payroll, reporting, and audits.

Own the final accuracy check on payroll, social insurance, and PIT. Payroll is prepared through automation and processed through our payroll vendor, and you validate it before submission, catch errors before they reach employees, and can prepare payroll when needed. Manage payroll, insurance, and other HR vendors, including invoice reconciliation and renewals.

Maintain statutory filings and compliance documentation, including the salary scale, social insurance and tax audit readiness, and tracking of regulatory changes. Prepare HR metrics and compliance reports for leadership where required.

Use and improve AI and automation in HR workflows, such as document generation, payroll checkers, and query handling, working with regional HR on what gets built.

Workplace

Run day-to-day office operations (facilities, supplies, safety, meeting rooms, pantry), largely through vendors, and partner with IT and regional facilities on equipment and workplace technology.

Coordinate wellness, team events, and engagement activities.

Essentials to Succeed

Bachelor’s degree in HR, Business, or a related field.

Minimum 4 years in HR operations or HR generalist roles, including payroll, social insurance, and statutory compliance, plus exposure to employee relations or first-line HR advisory work.

Strong working knowledge of Vietnam labour law, social insurance, and PIT, enough to validate payroll outputs and pick up preparation when needed.

Sound judgment, maturity, and agency: comfortable working independently, making calls on ambiguous employee matters, holding a position with managers, and knowing when and how to escalate.

Demonstrated use of AI or automation tools in your own work (e.g., generative AI for documents, workflow automation, scripts or checkers), HRIS experience (BambooHR a plus), and high standards of data accuracy.

Fluent Vietnamese for local requirements and contractual matters, and strong spoken and written English for regional collaboration and discussion.

ShopBacker Traits

Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid, open, and collaborative culture where feedback is valued.

Đang tải…

Nguồn: careers ShopBack

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ShopBack

SEA cashback / rewards — HCMC eng

Ho Chi Minh City · Sync 1 giờ trước · 5 job

Careers gốc

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Job	Địa điểm	Thời gian	Hành động
HR Operations Specialist Ho Chi Minh, Vietnam	Ho Chi Minh, Vietnam	Đăng 1 giờ trước	Apply ↗
Regional Senior CRM Associate Ho Chi Minh, Vietnam	Ho Chi Minh, Vietnam	Đăng 2/10/2026	Apply ↗
Software Engineer Intern - Backend Ho Chi Minh, Vietnam	Ho Chi Minh, Vietnam	Đăng 29/9/2026	Apply ↗
Software Engineer Intern - Mobile Ho Chi Minh, Vietnam	Ho Chi Minh, Vietnam	Đăng 28/9/2026	Apply ↗
Regional CRM Manager Ho Chi Minh, Vietnam	Ho Chi Minh, Vietnam	Đăng 18/9/2026	Apply ↗

5 job

ShopBack

HR Operations Specialist

Ho Chi Minh, VietnamĐăng 1 giờ trước

Mở rộng

Apply ↗

Chưa ghi lương
Mid
4+ YoE
Ho Chi Minh City
HR Generalist

Kỹ năng bắt buộc

Về công việc

Yêu cầu

Đại học HR/Kinh doanh hoặc ngành liên quan
Tối thiểu 4 năm kinh nghiệm HR operations/generalist, có làm payroll, BHXH, tuân thủ pháp lý
Am hiểu luật lao động, BHXH, PIT Việt Nam đủ để kiểm tra và tự lập payroll khi cần
Đã áp dụng AI/automation trong công việc (genAI, script, workflow), BambooHR là lợi thế, độ chính xác dữ liệu cao
Tiếng Việt lưu loát cho việc pháp lý/hợp đồng, tiếng Anh tốt nói/viết để cộng tác khu vực

Trách nhiệm

Tư vấn HR, quan hệ lao động, xử lý hợp đồng, nghỉ phép, khiếu nại theo luật lao động Việt Nam
Quản trị vòng đời nhân sự end-to-end trên BambooHR, kiểm soát dữ liệu đầu vào payroll, BHXH, PIT
Xác thực payroll, đối soát nhà cung cấp, duy trì hồ sơ tuân thủ, báo cáo chỉ số HR cho lãnh đạo
Vận hành văn phòng, cơ sở vật chất, an toàn, sự kiện team building, phối hợp IT và facilities khu vực

Có thì tốt

Kinh nghiệm môi trường startup/tech, quy mô khu vực APAC
Chứng chỉ HR chuyên nghiệp (PHR, SHRM-CP hoặc tương đương)
Kinh nghiệm xây dựng quy trình HR từ con số 0 hoặc scale up team

Lương và phúc lợi

Dựa trên hiệu suất
Cơ hội thăng tiến, tham gia hành trình scale global
Văn hóa cởi mở, hợp tác, phản hồi thẳng thắn
Làm việc với team đa quốc gia, tiếp xúc công nghệ AI/automation mới

Tóm tắt bằng AI từ JD gốc, đọc JD gốc trước khi ứng tuyển.

Our Journey

About the Role

You will also own the HR operations and workplace that keep our Vietnam team running. You will work closely with regional HR colleagues across Southeast Asia.

What You'll Own

HR Advisory & Employee Relations (Vietnam)

Run early-stage employee relations intake and documentation. When you escalate, bring the facts, the risks, and a recommendation, not just a question.

Spot recurring issues and work with regional HR to fix root causes. Represent Vietnam’s local requirements in regional discussions and initiatives.

HR Operations

Use and improve AI and automation in HR workflows, such as document generation, payroll checkers, and query handling, working with regional HR on what gets built.

Workplace

Run day-to-day office operations (facilities, supplies, safety, meeting rooms, pantry), largely through vendors, and partner with IT and regional facilities on equipment and workplace technology.

Coordinate wellness, team events, and engagement activities.

Essentials to Succeed

Bachelor’s degree in HR, Business, or a related field.

Minimum 4 years in HR operations or HR generalist roles, including payroll, social insurance, and statutory compliance, plus exposure to employee relations or first-line HR advisory work.

Strong working knowledge of Vietnam labour law, social insurance, and PIT, enough to validate payroll outputs and pick up preparation when needed.

Sound judgment, maturity, and agency: comfortable working independently, making calls on ambiguous employee matters, holding a position with managers, and knowing when and how to escalate.

Fluent Vietnamese for local requirements and contractual matters, and strong spoken and written English for regional collaboration and discussion.

ShopBacker Traits

Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid, open, and collaborative culture where feedback is valued.

Đang tải…

Nguồn: careers ShopBack

Đang tải workspace…

Careers gốc ↗

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Our Journey

What You'll Own

Essentials to Succeed

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What's in it for ShopBackers

Về công việc

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Trách nhiệm

Có thì tốt

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Our Journey

What You'll Own

Essentials to Succeed

ShopBacker Traits

What's in it for ShopBackers

Về công việc

Yêu cầu

Trách nhiệm

Có thì tốt

Lương và phúc lợi

Our Journey

What You'll Own

Essentials to Succeed

ShopBacker Traits

What's in it for ShopBackers

Về công việc

Yêu cầu

Trách nhiệm

Có thì tốt

Lương và phúc lợi

Our Journey

What You'll Own

Essentials to Succeed

ShopBacker Traits

What's in it for ShopBackers