Technician - Technical supporting in electronic product manufacturing

Google's custom-designed equipment makes up one of the largest and most powerful computing infrastructures in the world. The Manufacturing Operations team is responsible for providing the manufacturing capability to deliver this state-of-the-art physical infrastructure. As a Manufacturing Engineer, you evaluate the product designs and create the processes, tools and procedures behind Google’s powerful search technology. When vendors build parts for our infrastructure, you’re right there alongside ensuring manufacturing processes are repeatable and controlled. You collaborate with Commodity Managers and Design Engineers to determine Google’s infrastructure needs and product specifications. Your work ensures the various pieces of Google’s infrastructure fit together perfectly and keep our systems humming along smoothly for a seamless user experience.

As a Technician–Sustaining technical program (electronic product manufacturing), you will be the cornerstone of operations communication with technical cross-functional teams in the sustaining/mass production period. You will guide a team of professionals to ensure products are designed and built to Google standards. You will work in a fast-moving environment, as you work with teams to solve problems that gate production line operations to improve the quality and productivity.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

• Support in sustaining the technical program of electronic product manufacturing machinery system to ensure the production process is operated according to standards and mitigates risks.
• Identify and support superiors to ensure ongoing technical risks are identified; implement risk mitigation or resolution plans under the direction of superiors or the request of clients/partners.
• Support to solve technical issues operations side for line layout, fixed equipment, and setting line qualifications for a ramp for the production process.
• Support to solve technical issues to achieve and sustain product yield, quality performance at the Contract Manufacturers (CM) site, mass production yield, and performance updates.
• Liaise and support CMs to strengthen manufacturing process controls to meet KPIs and targets, and ensure continuous improvements; provide feedback and discussion with cross-functional teams/ superiors regarding the practical issues of technology and qualification.

Minimum qualifications:

• Graduated in engineering, technology, science or other fields, with a training period of at least 1 year.
• Experience as a technical program manager in the manufacturing industry.
• Experience managing cross-functional technical teams.

Preferred qualifications:

• At least 3 years of experience in Technician–Sustaining technical program (electronic product manufacturing) or equivalent.
• Experience in working and handling technical issues for international Original Equipment Manufacturing (OEM) partners.
• Experience in handling technical issues in a cross-functional team to achieve new product objectives inclusive of quality, yield, and cost.
• Ability to support and drive solutions across multiple cross-functional teams.
• Ability to attend technical conversations in English and Mandarin fluently.