ServiceNow Developer

Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

DXC Vietnam has been recognized as one of the "Best Companies to Work for in Asia 2025" by HR Asia Magazine, highlighting its exceptional HR practices and 31-year legacy in the country. The company also earned the special "Most Caring Company Award" in 2025 for prioritizing employee well-being and fostering a supportive, inclusive workplace culture.

About the Role

DXC Technology is seeking a talented and experienced ServiceNow Developer to join our team. In this role, you will be responsible for designing, developing, and maintaining ServiceNow applications and workflows that streamline and automate business processes across the organization.

You will work on custom ServiceNow application development, instance customization and configuration, and integrations with other enterprise systems, ensuring solutions are reliable, scalable, and aligned with business needs. This role also involves scripting and automation, rigorous testing, documentation, and ongoing troubleshooting and support, giving you the opportunity to make a tangible impact on the efficiency of business processes.

You will stay current with ServiceNow best practices, new features, and industry trends, contributing to the continuous improvement of ServiceNow implementations and processes while collaborating closely with cross-functional teams and stakeholders.

Essential Job Functions

• Design, develop, and implement custom ServiceNow applications and solutions to meet business requirements, including workflows, forms, scripts, and integrations.
• Customize and configure ServiceNow instances, including roles, access controls, data sources, and system properties to align with organizational needs.
• Develop and maintain integrations between ServiceNow and other systems, such as databases, web services, and third-party applications, to enable data exchange and process automation.
• Write and maintain scripts using ServiceNow's scripting languages (e.g., JavaScript, Glide Record, and ACLs) to automate processes, enhance functionality, and improve system performance.
• Perform thorough testing, including unit, integration, and user acceptance testing, to ensure the quality and reliability of developed solutions.
• Coordinate and execute deployment activities for ServiceNow solutions.
• Document ServiceNow applications, configurations, and processes to ensure proper knowledge transfer and maintenance.
• Investigate and resolve issues, bugs, and performance bottlenecks in ServiceNow applications and instances, providing timely support to end-users.
• Stay up-to-date with ServiceNow best practices, new features, and industry trends, contributing to the continuous improvement of ServiceNow implementations and processes.

Basic Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• More than 3 years of hands-on experience in ServiceNow development and administration.
• Proficient in ServiceNow development, including scripting (JavaScript, Glide Record, ACLs), workflow design, and application development.
• Experience with ServiceNow integrations, web services, and data sources.
• Knowledge of ITIL processes and best practices.
• Familiarity with agile development methodologies and DevOps practices.
• Proficiency in SQL and database management systems.
• Strong problem-solving and analytical skills to identify and resolve complex technical issues.
• Excellent written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders.
• Meticulous attention to detail to ensure high-quality deliverables and adherence to best practices.
• May require the ability to obtain a security clearance

Other Qualifications

• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer) are preferred.

Employee Benefits and Perks

At DXC Vietnam, we follow a people‑first philosophy, offering competitive compensation and comprehensive benefits that support your professional growth and personal well‑being.

• Attractive and competitive salary package
• Full salary‑based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese law
• 13th‑month salary (guaranteed)
• Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave.
• Premium Healthcare Insurance (1+1) for employees and dependents
• Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well‑being to support you and your family
• Access to the Well‑being Hub covering health, mental wellness, and financial planning
• Extensive resources to support your onboarding and continual development including DXC University and sponsorship for professional certification exams.
• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
• Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation
• Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.)
• Remote work support with a company‑provided laptop
• Annual team activities and company events
• A collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.