Mô tả công việc
BLogic Systems builds POS systems for the U.S. restaurant and bar market. Our product team in Ho Chi Minh City works directly with our U.S.-based team (CEO, Customer Success, Sales, IT Support). We're building our leadership layer and looking for a Product Manager who runs a project like an owner — not a coordinator.
What you'll do
- Own one or more projects end to end — accountable for progress, scope, risk, and output quality. This is an owner role, not a status-reporting role.
- Set specific weekly and monthly goals for your projects, track them openly, and own the outcome — including course-correcting fast when a target is at risk.
- Make the hard calls and stand behind them — cut scope, move a release, decline a request, or change how the team works. We need someone who can say "no" with a clear rationale, including to the CEO.
- Work directly with BA, UI/UX, Dev, and QA to surface and clear blockers before they become problems — not after.
- Partner with the U.S. team (CEO, Customer Success, Sales, IT Support) to understand customers' real problems and translate them into clear, buildable requirements for the VN team.
- Own and maintain the product roadmap, keeping priorities transparent and aligned with business goals.
- Set and uphold delivery process — Definition of Done, mandatory reviews, release checklists, and backward compatibility.
- Own release quality. Our standard: every feature must meet at least a 99% quality bar at release — each feature ships fully working, not "90% good enough" on average.
- Use AI tools to work faster and better — for research, spec writing, competitive and bug-data analysis, and documentation.
Yêu cầu công việc
What we need from you
- 5+ years as a Product Manager / product owner on real, shipped software products.
- Hands-on ownership of feature specs, product backlogs, and measurable user metrics.
- Proven end-to-end delivery — you've owned a product or a major area from concept to production and stayed accountable for the results.
- Enough technical depth to hold your own with engineers — you don't need to code daily, but you must understand architecture, read an API spec, and recognize when an estimate doesn't add up.
- Real, demonstrated AI-tool fluency — not "I've used ChatGPT." Show us specifically how you use AI to speed up work: writing specs, competitor analysis, reviews, bug-data analysis, and more.
- Sharp logical, analytical, and problem-solving skills — especially under ambiguity or pressure.
- A strong grasp of UI/UX and how it shapes product design and outcomes.
- English sufficient to read and write technical documentation.
- Clear written communication.
Big plus if you have
- Experience with POS, payments, F&B tech, or products serving the U.S. market.
- Ability to read code at a conversational level, query data (SQL or logs), and reason about distributed systems (APIs, events/queues, caching, data stores).
- A track record of joining a struggling team and genuinely turning it around.
- Experience managing products with attached hardware (terminal, printer, scale, KDS).
