Account Manager
Account
Ho Chi Minh
Manager
Mon - Fri, 9am - 6pm
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Objectives
We are looking for an experienced Account Manager who can independently lead complex Integrated Marketing Communications (IMC) projects and manage client portfolios. The role is responsible for ensuring high-quality delivery, driving client business growth, and achieving project profitability while effectively leading internal cross-functional teams.
Job Description
Project Management
Lead the full scope of Integrated Marketing Communications (IMC) projects from planning to execution.
Coordinate closely with cross-functional teams, including strategy, creative, media, influencer, and partners, to deliver integrated marketing solutions.
Provide direction to internal teams to ensure high-quality execution, risk management, and client status management.
Manage client expectations on timeline and deliverables to ensure projects are delivered on time, on budget, and at the highest quality standards.
Client Leadership
Develop and maintain strong relationships with key client decision makers, understanding their business needs and objectives.
Identify opportunities for account expansion, cross-sell, and upsell within the client portfolio.
Independently join and lead pitching processes for large-scale client projects..
Portfolio Management
Manage the overall client portfolio, ensuring sustainable growth and performance of
accounts.
Identify potential risks and proactively propose solutions to maintain project and client stability.
Financial & Resource Management
Plan and manage the team’s P&L, ensuring project profitability and delivery of the planned financial targets.
Coordinate and allocate cross-functional team capacity to ensure project effectiveness and resource optimization.
Data & AI Literacy
Gather and interpret data to uncover insights that support business decisions and campaign performance improvements.
Apply AI tools to improve productivity, research, reporting, and decision-making processes.
Team Leadership
Lead and manage a team of 3–4 Account Executives/ Account Trainees across the end-to-end client servicing process.
Provide clear guidance, performance feedback, and coaching to build a collaborative, high-performance team environment.
Job Requirements
Skills, Knowledge & Qualification
4–6 years of experience in marketing or advertising, with at least 1–2 years in an Account Manager role within an agency environment.
Solid understanding of Integrated Marketing Communications (IMC), including digital media, creative development, social media, PR, and event activation.
Strong team leadership and people management capabilities.
Proven experience in managing professional client relationships and project management.
Excellent communication and presentation skills in both Vietnamese and English.
Familiar with applying AI tools to support research, reporting, and productivity.
Strong data literacy with the ability to analyze campaign performance and interpret business metrics.
Ability to work effectively in a fast-paced agency environment and manage multiple priorities.
PMAX-er Identification
Client Impact:
Everything we do is ultimately to deliver real client impact and value.
Innovation:
Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
People development:
People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
Integrity:
Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
Teamwork and fun:
Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
Extreme ownership:
Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.
Benefits
Competitive salary range with quarterly & yearly incentives and 13th-month salary
Flexible working time with 4 days working from home per month and 15 paid leaves per year
Insurance as full salary (SHUI)
Annual health check-up and Healthcare Insurance PVI for all employees
Laptop supply/allowance or support for laptop purchase costs on an individual basis
Internal training & career development opportunities, and external L&D budget sponsorship
Team bonding budget quarterly, snack time to engage team members
Quarterly, Yearly Recognition Gifts & Awards and gifts on special occasions (birthday, New year…)
Holiday activities; Company trip; Year End Party; Company Birthday; Culture Day; Quarterly Town Hall.
Other staff welfare allowances.
Job Summary
Year of Experience:
2 years+ in the same level
Job Level:
Manager
Report Line:
Account Director/Business Director
Peer:
Media Manager, Strategy Manager
Subordinate:
Account Executive
Salary Range:
Negotiable
Hiring Purpose:
New Hire
Working Location:
7th Floor, Tuong Viet Building 95 Cach Mang Thang 8, Dist. 1, Ho Chi Minh City, Vietnam
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