**Director of Product Management**
**About the Role**
We are looking for a
**Director of Product Management**
to lead the product strategy, roadmap, and execution for a large\-scale delivery platform.
This role is responsible for building and scaling a multi\-sided marketplace connecting customers, drivers/riders, merchants/partners, operations teams, and internal systems. The ideal candidate should have strong experience in marketplace, delivery, mobility, food delivery, logistics, or e\-commerce platforms, with the ability to balance user experience, operational efficiency, technology scalability, and business growth.
**Key Responsibilities:**
**Product Strategy \& Roadmap**
- Define the product vision, strategy, and roadmap for the delivery marketplace platform.
- Build a scalable platform model across customer app, driver/rider app, merchant tools, operations tools, order management, pricing, promotion, and dispatching.
- Translate business goals into clear product priorities, initiatives, and measurable outcomes.
- Identify market opportunities, user pain points, operational bottlenecks, and platform improvement areas.
**Marketplace Platform Management**
- Lead key marketplace product problems such as supply\-demand balance, order fulfillment, driver allocation, merchant performance, cancellation reduction, delivery time optimization, and service quality.
- Build product mechanisms to improve marketplace liquidity, customer retention, driver utilization, merchant efficiency, and overall order completion rate.
**Product Development \& Execution**
- Lead the full product lifecycle from discovery, problem definition, solution design, requirement development, delivery, launch, measurement, and continuous optimization.
- Ensure product requirements are clear, data\-backed, technically feasible, and aligned with business priorities.
- Drive product experimentation, A/B testing, funnel analysis, and post\-launch performance review.
- Ensure the platform can support future expansion into multiple delivery use cases such as food delivery, instant delivery, parcel delivery, scheduled delivery, and other on\-demand services.
**Requirements**
- 7\+ years of experience in Product Management, preferably in marketplace, delivery, mobility, food delivery, logistics, e\-commerce, or on\-demand service platforms.
- 2\+ years of experience in a senior product leadership role such as Head of Product, Product Director, or equivalent.
- Proven experience building or scaling a multi\-sided marketplace platform involving customers, drivers/riders, merchants/partners, and operations teams.
- Strong understanding of delivery marketplace dynamics, including order flow, dispatching, pricing, incentives, fulfillment, supply\-demand balancing, merchant operations, and service quality.
- Comfortable working in a fast\-paced, high\-ownership, and highly cross\-functional environment.
**Preferred Qualifications**
- Experience with food delivery, ride\-hailing, last\-mile delivery, merchant platform, driver platform, order management system, or dispatching system.
- Experience building products from early stage to scale, or transforming existing platforms into more scalable marketplace models.
- Technical background or strong ability to work closely with Engineering teams on platform architecture, scalability, system reliability, and integration topics.
📩 Apply via:
Email:
For more information, please direct message me.
