MoMo
Tóm tắt
Moni Merchant is an AI chatbot agent on the MoMo platform,
designed to become a business assistant for merchants. The product
supports merchants across a wide range of daily needs, from business
operations such as revenue tracking, customer insights, and reporting
to compliance-related needs such as tax and filing support. It also
helps merchants handle everyday issues related to app usage, errors, and
sandbox environments.
Our mission is to empower millions of small business owners and
household merchants in Vietnam through AI that is simple, accessible, and
genuinely useful. Mô tả công việcThis role is about shaping how AI supports real merchants in
running their businesses, every single day. Moni Merchant is not “just a
chatbot” — it’s an assistant that helps merchants understand their revenue,
serve customers better, stay compliant, and solve technical issues fast. As
Product Leader, you will define what problems Moni Merchant should solve, how it
should behave, and how it should grow alongside our merchants’ needs.
the product vision, strategy, and roadmap for Moni Merchant.
and evolve an AI chatbot agent that delivers a natural, effective, and
trustworthy merchant experience.
closely with Engineering, Data, AI, Design, and Operations teams to
deliver the product end to end.
user behavior and operational data to continuously improve the product.
and track key metrics such as adoption, engagement, retention, and task
success rate.
AI use cases that help merchants check revenue, analyze customers,
generate business reports, and support compliance needs.
the product effectively solves real daily problems such as system errors,
operational issues, and sandbox-related use cases.
and grow the Product team, and help build a culture that is effective,
proactive, and user-centric.
Yêu cầu công việcThis is a role for a product leader who thinks in systems, speaks
data, and leads teams with clarity. We are not looking for someone who just
follows processes, but for someone who can define the right problems and ship
the right solutions. Experience with AI, chatbots, or data‑driven products is a
strong plus, but curiosity and execution speed matter even more.
degree in Computer Science, IT, Business, or related field. Equivalent
practical experience in product management for AI/digital products may be
considered.
experience.
experience in building AI products, chatbots, or data-driven products is a
major plus.
understanding of user behavior, especially SMEs, household businesses, or
merchants in fintech / commerce.
systems thinking, problem-solving, and data-driven decision-making skills.
communication and leadership skills, with the ability to inspire and lead
a team.
curious, and eager to learn quickly in a fast-changing environment.
using AI tools to improve productivity and decision-making.
Success in this role depends less on “perfect” profiles and more
on shared values and mindset. We are looking for builders who genuinely care
about small merchants and want to create real impact through technology. If you
move fast, stay empathetic, and are comfortable with ambiguity, this culture
will feel like a natural fit.
empathy for users, especially small merchants and household business
owners.
A
strong desire to create positive social impact through technology.
ownership, accountability, and commitment to results.
A
innovation.
with MoMo’s core values: move fast, stay customer-centric, and work with
transparency and integrity.
This role is not about polishing a mature product — it’s about
building something that many merchants will soon find indispensable. You will
help define how small businesses interact with AI, finance, and compliance on a
daily basis. If you want to work on a product that combines fintech, AI, and
real‑world impact, this is the place to be.
Đang tải…
Nguồn: careers MoMo
