**JOB DESCRIPTION**
**1\. Internal Inspection Management**
- Develop inspection and monitoring tools/methods to ensure operations comply with internal regulations and the law.
- Develop and guide the application of a monitoring reporting system and reporting system for serious legal violations from units.
- Organize, supervise, and evaluate the effectiveness of on\-site inspections at units according to periodic plans or ad\-hoc requests from the Board of Directors (BOD) and CEO.
- Deploy internal inspection and monitoring programs annually by specific topics or on an ad\-hoc basis; detect and propose handling measures for violations.
- Assess the effectiveness of the internal control system and propose improvement measures to minimize risks.
**2\. Remote Monitoring Management**
- Manage and monitor remote operations for system\-wide professional tasks, including credit, accounting transactions, digital banking, insurance, cards, payments, etc., to promptly detect errors or violations.
- Provide recommendations and solutions to ensure effective control and monitoring of professional operations, ensuring compliance with the Bank's regulations.
- Issue warnings and recommend amendments or supplements to internal regulations to mitigate risks.
**3\. Enforcement Monitoring Management**
- Consolidate serious violations and report them to the CEO and state management agencies.
- Develop procedures, guidelines, and criteria for inspection and monitoring to enhance compliance efficiency and risk management.
- Participate in developing, implementing, and monitoring anti\-corruption regulations.
- Monitor and urge the remediation of errors/violations as recommended by entities such as the State Bank of Vietnam (SBV) Inspectorate and Supervision Agency, Independent Auditors, or Internal Audit.
- Evaluate and control the implementation of error correction and remediation processes by relevant units.
**4\. Working with External Authorities**
- Act as the focal point working with the SBV Inspectorate and Supervision Agency, Independent Auditors, Government Inspectorate, and other regulatory agencies regarding the internal control system.
- Execute and supervise the provision of information and reporting as required by state management agencies.
**5\. Handling Complaints, Denunciations, and Fraud Management**
- Investigate and handle fraud cases and serious violations at Business Units.
- Manage and resolve complaints and denunciations in accordance with the law and LPBank's internal regulations.
**6\. Human Resources Management**
- Manage, assign work, supervise, evaluate, and propose rewards and discipline effectively to maintain solidarity for staff within authorized limits.
- Train and provide professional guidance for management staff.
- Directly participate in recruitment and team building within the assigned scope and authority.
- Build a professional working environment.
**7\. Strategic Consulting and Process Improvement**
- Provide strategic consultancy on internal control and compliance monitoring for the CEO and BOD.
- Manage the improvement of inspection and monitoring processes to enhance risk management and compliance efficiency.
**8\. Compliance Reporting and Analysis**
- Consolidate information and prepare compliance reports, reporting serious legal violations across the system to competent authorities.
- Monitor and respond to feedback from units, coordinating to perfect reports. Submit periodic or ad\-hoc reports on inspection, monitoring, and serious violations to the CEO, BOD, and regulatory agencies.
**9\. Perform other tasks as directed by competent authorities.**
**JOB REQUIREMENTS**
**1\. Education/Training**
Bachelor’s degree or higher (regular program) majoring in Finance \- Banking, Accounting, Auditing, Law, or related fields.
English Level 3: TOEFL 79\-93 \| IELTS 6\.5\-7\.5 \| TOEIC 785\-900 or equivalent.
Proficient in MS Office (Word, Excel, PowerPoint) and related professional software.
**2\. Knowledge**
- **General Knowledge:**
- *Organizational Understanding:*
Thorough understanding of LPBank's organizational model, operations, and internal control system.
Deep understanding of risk management and internal control principles in the banking sector.
- **Professional Knowledge:**
- *Professional Expertise:*
Mastery of standards for inspection, monitoring, and evaluating internal control effectiveness.
Clear understanding of banking\-related laws, including risk management, handling complaints and denunciations, and anti\-corruption.
**3\. Experience**
- **Professional Experience:**
Minimum 10 years of banking experience in inspection, monitoring, internal audit, or equivalent fields. Experience working in the banking and financial environment is an advantage.
**4\. Skills**
- **General Competencies:**
- Logical thinking.
- Communication \& Interpersonal skills.
- Problem\-solving \& Decision\-making.
- **Professional Skills:**
- Skills in handling complaints, denunciations, and legal disputes.
- Skills in planning and executing inspections and monitoring.
- Skills in risk assessment and developing effective preventive measures.
**5\. Other Requirements**
- Willingness to travel for business and work in a high\-pressure environment.
- Logical and objective thinking, adherence to professional ethics, and maintaining strict information confidentiality.
