ABOUT US
FPT Software, a subsidiary of FPT Group, is a leading global IT services provider headquartered in Vietnam. With over 33,000 employees across 90 offices in 30 countries, we deliver innovative and scalable technology solutions to more than 1,100 clients worldwide, including 96 Fortune 500 companies. Through our global career platform, we offer a variety of career opportunities in software engineering, AI, cloud computing, digital transformation across Asia, Europe, and the Americas. We believe diversity drives innovation and are committed to cultivating an inclusive, high-performance environment where individuals from all backgrounds can excel and build meaningful careers.
Join us and accelerate your career with a global team redefining the future of technology.
JOB OVERVIEW
We are currently looking for a Business Analyst to join our project team, which is one of the UK’s leading financial and online retail corporations specializing in corporate travel solutions., with annual revenue exceeding £2.2 billion
RESPONSIBILITIES
- Gather and document detailed business requirements through interviews, workshops, and stakeholder engagement.
- Analyse existing business processes and identify opportunities for improvement using frameworks like Lean or Six Sigma.
- Evaluate potential solutions to ensure alignment with business needs and project objectives.
- Facilitate effective communication and manage stakeholder expectations throughout the project lifecycle.
- Create process maps and artefacts to support transition to BAU and end-user training.
- Contribute to operational excellence by bridging business needs with technical solutions.
REQUIREMENTS
- Proficiency in gathering, analysing, and documenting detailed business requirements.
- Experience using requirements management tools (e.g., Jira, Confluence).
- Ability to map current processes and identify inefficiencies using tools like Visio or Lucidchart.
- Strong knowledge of process improvement frameworks (e.g., Lean, Six Sigma).
- Familiarity with business modelling techniques like UML or BPMN.
- Strong interpersonal and communication skills to engage with stakeholders at all levels.
- Expertise in conducting interviews, leading workshops, and facilitating discussions.
- Analytical thinking and attention to detail to identify inefficiencies and propose solutions.
- Willingness to work rotational shifts in 24x7 or 24x5 services or UK time zone.
WHAT COMPANY OFFERS
- Salary range: $1500 - $3000
- Performance-based bonuses up
- FPT Care insurance plan tailored for FPT employees
- Attractive annual summer vacation allowance
- Sponsored training courses for personal growth and up to 100% coverage for certification costs
- Global and inclusive workplace with monthly cross-cultural events
- International exposure and career growth across global locations
- Work-life balance benefits with a flexible leave policy and annual health check-ups to support employee well-being
CONTACT
Name: Vu Hong Nhung (Ms.) - Talent Acquisition Specialist
Department: North Talent Acquisition - FPT Software Workforce Assurance – FPT Software Hanoi Company Limited
Email: [email protected]
Website: www.career.fpt-software.com
