About the Role
We are looking for a Senior Business Analyst – Payments to own requirements documentation and ensure client needs are clearly understood and accurately translated to the development team.
As a key team player, you will contribute directly to the success of each project. With strong logical thinking, proactive problem-solving, a drive for excellence, and an open mindset for learning, you’ll thrive in this role at Everfit.
Responsibilities
- Understand the client’s business processes and requirements.
- Assist the Product Owner in defining requirements, suggesting ideas, creating detailed business analyses, and identifying problems, opportunities, and solutions.
- Plan, estimate, and report on work activities.
- Create Business Requirement Specifications, UC lists and details, User Stories, and wireframes for complex UCs (when needed).
- Work with the development team to verify that all requirements are fulfilled, maintaining traceability between requirements and implementation.
- Support UAT by testing and verifying bugs/issues with clients.
- Act as the bridge between stakeholders and the development team, clarifying requirements from both business and system perspectives and facilitating smooth communication among internal team members.
Requirements
- 3–5+ years of experience as a Business Analyst or Project Coordinator, ideally in the Payments/Banking domain
- Familiar with software development for web and mobile applications
- Strong English communication skills (verbal and written)
- Excellent organizational skills, high attention to detail, and ability to multitask
- Strong problem-solving and conflict-resolution skills; able to analyze and resolve issues quickly
- Self-motivated and able to stay focused amid distractions
- Adaptable in a fast-changing environment with a strong teamwork spirit
- Experienced in working with customer requirements and able to evaluate, accept, or reject them constructively
Preferred Skills
- Specific business domain knowledge (e-commerce, fitness, healthcare, etc.) is a plus.
- Familiarity with Agile/Scrum principles.
Benefits
Compensation & Benefits:
- Competitive salary with 13th-month pay and performance bonus.
- Quarterly performance bonuses and year-end awards.
- Paid sick leave, maternity leave, and vacation days.
Work Environment:
- Agile-Scrum methodology with flexible work hours.
- Talented people from all over Vietnam and the world.
- International team for global career growth.
- State-of-the-art equipment provided.
- Beautiful working environment near Danang's city center (Dragon Bridge) and Hanoi office.
Health & Wellness:
- PVI health care program & annual health checks.
- Sports clubs (football, badminton) & company retreats.
- Modern pantry for relaxation.
Professional Growth:
- Training, mentoring & e-learning opportunities.
- 1-2 performance reviews annually.
- Potential opportunities to join a fast-growing company.
