Ahamove
AI tóm tắt
1. Customer Acquisition & Brand Development (45%)
Implement and optimize customer acquisition activities through online and offline channels.
Expand the customer base and increase brand awareness through outreach and sales activities.
2. Customer Support & Retention Optimization (45%)
Support customers throughout their service usage journey, from onboarding to post-sale, ensuring satisfaction and retention.
Analyze customer data and market trends to propose and implement effective care and engagement programs.
3. Cross-Department Collaboration & Business Improvement (10%)
Coordinate with Marketing, Sales, Operations, and Product to optimize the customer journey.
Track and measure business performance, prepare reports, and propose improvement solutions.
Stay updated on market trends and participate in expansion projects and business optimization initiatives.
Graduated from College or University in Economics, Business Administration, Communications, or Marketing.
At least 2 years of experience in customer acquisition and account management.
Sales experience in the Logistics industry is a plus.
Ability to adapt quickly and effectively engage with different customer segments.
Excellent communication, persuasion, and negotiation skills.
Proactive, customer-centric, and results-oriented.
Confident, energetic, and persistent under pressure.
Physical Wellbeing Benefit
General Insurance, Medical check-up, Accident Insurance, Healthcare Insurance
Emotional Wellbeing Benefit
Company Trip, Year End Party, Aha Hour Activities, Special Day Gifts, Aha Club (Badminton, Soccer)
Financial Wellbeing Benefit
Grab/Be For Work (Tech/Lead Level), Workplace Relocation, 13th Month Salary, PP Appreciate, Annual Leave Remain
Nguồn: careers Ahamove
